# Service bulletin RCA\-26\-24\-002\-1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11011346
- Published by NHTSA: 2024\-12\-04
- Manufacturer's number: RCA\-26\-24\-002\-1
- Manufacturer's date: 2024\-11\-14
- Campaign id or software version: FSAM\-1547
- NHTSA component: UNKNOWN OR OTHER

## NHTSA's summary

Rivian is initiating a customer satisfaction campaign for some model year 2022\-2024 vehicles that were built with a front HVAC assembly drain valve that can become clogged after continued use of certain interior cleaning products. This clogging may cause condensation from the evaporator to build up and overflow, causing the carpet in the driver and passenger footwell areas to become wet. Rivian will replace the drain valve with an improved part. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11011346-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11011346-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Vehicles listed

- 2022 to 2024 RIVIAN R1S
- 2022 to 2024 RIVIAN R1T

JSON: [/v1/bulletins/11011346](/v1/bulletins/11011346)

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