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Service bulletin PIP6021

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11011188
Published by NHTSA2024-12-04
Manufacturer's numberPIP6021
Manufacturer's date2024-11-01
NHTSA componentFUEL/PROPULSION SYSTEM

NHTSA's summary

This Preliminary Information communicates that, under certain conditions, a MIL (Malfunction Indicator Lamp) illumination or a "Service High Voltage" message may display on the IPC (Instrument Panel Cluster), and the 12V battery may experience discharge. In these instances, it is advised to perform BECM (Battery Energy Control Module) programming and execute the Manual Reset Shunt process. This applies when ALL of the following DTCs are set as current or history: P2C8A, P2C8B, U3577, U3578, U3579, U357A, U357B, U357C, U357D, U357E, U357F, U3580, and U35AF.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Fuel system

Trouble codes named

P2C8A, P2C8B, U3577, U3578, U3579, U357A, U357B, U357C, U357D, U357E, U357F, U3580, U35AF

Vehicles listed
CADILLAC LYRIQ2023, 2024
CHEVROLET BLAZER EV2024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EQUINOX EV2024 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
661.402026-05-29. Over-the-air update. • Improvements to diagnostics and service messaging for battery health, particularly in humid conditions. • Improvements to transmission diagnostics used for shifting. • Improvements to charging system diagnostics. • Fixes to help protect EV adapter from overheating while charging. • Reduces unnecessary service messages, check engine light activations, and OnStar calls from your vehicle.
25-NA-0442025-10-27. Service bulletin. This service bulletin provides information for dealers/technicians on SPS2 Hybrid/EV Battery Data Retrieval for Service High Voltage DTCs.
24-NA-2022025-10-27. Service bulletin. This service bulletin provides dealers with Warranty Administration information on North American Charging Standard (NACS) DC Adapter Warranty Claim Information.
18-NA-1802025-10-16. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
23-NA-1512025-10-02. Service bulletin. This service bulletin and criteria within are to determine the internal state of the High Voltage Battery and core return shipping method.
PIE0753I2025-09-30. Service bulletin. This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
22-NA-0832025-09-27. Service bulletin. This service bulletin provides Requirements for Replacement of the Dual Mode Cord Set Under Warranty.
18-NA-1802025-09-26. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
PIE08362025-09-23. Service bulletin. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Malfunction Indicator Lamp (MIL) illuminated on the Driver Information Center (DIC) and/or a no-start condition following a recent vehicle update.
24-NA-1432025-06-18. Service bulletin. This service bulletin provides information for dealers/technicians on Software Updates on Ultium Vehicles.