# Service bulletin 9100456

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11010954
- Published by NHTSA: 2024\-12\-03
- Manufacturer's number: 9100456
- Manufacturer's date: 2024\-11\-27
- NHTSA component: SEATS
- Manufacturer's system: Headrest

## NHTSA's summary

Incoming Vehicles with Deployed Active Head Rest \(AHR\) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to RESET the AHR following the Procedure.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11010954-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11010954-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Seats

## Vehicles listed

- 2011 to 2016 CHRYSLER TOWN AND COUNTRY
- 2017 to 2018 CHRYSLER TOWN AND COUNTRY
- 2011 to 2020 DODGE CARAVAN

## Recalls for the same vehicles and component

- [2018439](/recalls/tc/2018439.md), 2018-08-21: Seats And Restraints
- [16V300000](/recalls/nhtsa/16V300000.md), 2016-05-16: SEATS:MID/REAR ASSEMBLY

## Other bulletins for the same vehicles and component

- [2303020](/bulletins/10224077.md), 2022-10-17, Service bulletin: SEATS. Active Head Restraint \(AHR\) Inadvertent Deployment \- X87 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
- [09\-001\-13](/bulletins/10216395.md), 2022-07-25, Service bulletin: SEATS. Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
- [71064](/bulletins/10187668.md), 2021-03-01, Service bulletin: SEATS:FRONT ASSEMBLY:HEAD RESTRAINT; SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT. Warranty Bulletin D\-20\-22 \(X92\) Active Head Restraint \- Select 2011 Dodge Journey \(JC\), Dodge Avenger/Chrysler 200 \(JS\), Dodge Nitro \(KA\), Jeep Liberty \(KK\), Jeep Compass/Jeep Patriot \(MK\), Dodge Caliber \(PM\), Dodge Caravan/Chrysler Town \& Country \(RT\), Dodge Durango \(WD\), Jeep Grand Cherokee \(WK\) \(Rev. A\)
- [71060](/bulletins/10187665.md), 2021-03-01, Service bulletin: SEATS:FRONT ASSEMBLY:HEAD RESTRAINT; SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT. Warranty Bulletin D\-20\-19 \(X87\) Active Head Restraint \- Select 2012\-2017 Dodge Grand Caravan/Chrysler Town \& Country \(RT\) \(Rev. B\)
- [TS\-WI\-0290](/bulletins/10144752.md), 2018-09-17, Service bulletin: SEATS. Service Bulletin sent to all dealers to inspect L\-track bolts for correct torque and to incorporate torque check as part of regular maintenance

JSON: [/v1/bulletins/11010954](/v1/bulletins/11010954)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%209100456&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F11010954&vehicle=Service%20bulletin%209100456)