# Service campaign N242478260

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service campaign
- NHTSA id: 11010784
- Published by NHTSA: 2024\-11\-25
- Manufacturer's number: N242478260
- Manufacturer's date: 2024\-11\-25
- Campaign id or software version: N242478260
- NHTSA component: STEERING

## NHTSA's summary

Service Update. Certain vehicles may have a condition in which the steering gear motor bolts may be loose on steering gear assemblies. Dealers will inspect, and if necessary, replace the electric belt drive rack and pinion steering gear, and reprogram the power steering control module.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11010784-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11010784-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Steering

## Vehicles listed

- 2024 CADILLAC ESCALADE ESV
- 2024 CHEVROLET SILVERADO 1500
- 2024 CHEVROLET SUBURBAN
- 2024 CHEVROLET TAHOE
- 2024 GMC SIERRA 1500

## Recalls for the same vehicles and component

- [23V549000](/recalls/nhtsa/23V549000.md), 2023-08-03: STEERING

## Other bulletins for the same vehicles and component

- [N252512260](/bulletins/11020720.md), 2025-07-17, Service campaign: STEERING. Certain vehicles listed above may have a condition in which the fastener for the intermediate steering shaft to steering gear assembly may have suspect torque results. Dealers will replace and torque fastener.
- [PI0281L](/bulletins/11019516.md), 2025-06-12, Service bulletin: STEERING; POWER TRAIN; SUSPENSION. This preliminary informational \(PI\) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
- [21\-NA\-166](/bulletins/11019325.md), 2025-06-06, Service bulletin: EXTERIOR LIGHTING; STEERING. This informational bulletin provides information on the turn signal stalk not cancelling and/or mis cancelling.
- [13\-02\-32\-001H](/bulletins/11017868.md), 2025-05-06, Service bulletin: STEERING. This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.
- [23\-NA\-185](/bulletins/11017255.md), 2025-04-28, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM; STEERING. This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases \- Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, Engagement/Disengagement/Ratcheting Concerns.
- [25\-NA\-065](/bulletins/11017173.md), 2025-04-24, Service bulletin: STEERING; SERVICE BRAKES; FUEL/PROPULSION SYSTEM. This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
- [16\-NA\-109](/bulletins/11014577.md), 2025-02-28, Service bulletin: STEERING. This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
- [24\-NA\-239](/bulletins/11013269.md), 2025-01-30, Service bulletin: ELECTRICAL SYSTEM; SEATS; STRUCTURE:BODY; STEERING; ENGINE. This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
- [24\-NA\-045](/bulletins/11012880.md), 2025-01-16, Service bulletin: STEERING; SERVICE BRAKES. This informational bulletin provides information on Pop/Creak Type Noise While Sitting Stationary and Turning Steering Wheel with Brakes Applied.
- [PIT6250A](/bulletins/11011777.md), 2024-12-12, Service bulletin: STEERING. This Preliminary information communicates a diagnostic tip for steering wheel rubbing on steering column cover.

JSON: [/v1/bulletins/11010784](/v1/bulletins/11010784)

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