# Service bulletin 9100447

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11010693
- Published by NHTSA: 2024\-11\-20
- Manufacturer's number: 9100447
- Manufacturer's date: 2024\-11\-19
- NHTSA component: ELECTRICAL SYSTEM
- Manufacturer's system: SWITCH Multifunction

## NHTSA's summary

SWITCH Multifunction Before replacing the steering column control module \(SCCM\) due to DTC U0212 active, please follow these steps: 1.\- Refer to service library procedure and follow diagnosis steps at BCM. 2.\- If failure still present, make sure all the switches' and airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches \& reconnect them, and reverify the issue. 3.\- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.\- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from wipers is requested, if turn signal, blindspot and lane assistant work. 5.\- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. If there are no DTC's, physical defects, wipers inop, nor turn signal inop, then SCCM does not need to be replaced Before replacing the steering column control module \(SCCM\) due to DTC U0212 active, please follow these steps: 1.\- Refer to service library procedure and follow diagnosis steps at BCM. 2.\- If failure still present, make sure all the switches' and airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches \& reconnect them, and reverify the issue. 3.\- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.\- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from wipers is requested, if turn signal, blindspot and lane assistant work. 5.\- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. If there are no DTC's, physical defects, wipers inop, nor turn signal inop, then SCCM does not need to be replaced.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11010693-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11010693-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Trouble codes named

U0212

## Vehicles listed

- 2024 to 2025 CHRYSLER PACIFICA
- 2024 to 2025 CHRYSLER PACIFICA PLUG\-IN HYBRID
- 2024 to 2025 CHRYSLER VOYAGER

## Other bulletins for the same vehicles and component

- [S2621000006](/bulletins/11038331.md), 2026-10-07, Service bulletin: ELECTRICAL SYSTEM. Note: Document released 10/2/2026. Multiple Warning Indicators On In The IPC. ESM \- PRNDL Flashing. And The Vehicle Will Not Shift Into Gear. The Wipers May Be On, With An Electric Parking Brake Unavailable.
- [S2621000005](/bulletins/11038330.md), 2026-10-07, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM. Shifter/ESM PRNDL Indicators Remain Off After Drained Battery Event And Jump Start
- [08\-337\-26](/bulletins/11037466.md), 2026-09-23, Service bulletin: ELECTRICAL SYSTEM. Flash: Integrated Dual Charge Module \(IDCM\) Updates Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes \(DTCs\): ● B22A9\-87 \- ECU Internal Performance\-Missing Message. ● P0D21\-00 \- Battery Charger "A" Output Voltage Too Low. Customers may experience the following: ● Vehicle will not charge. This bulletin involves reprogramming the IDCM with the latest available software.
- [08\-336\-26](/bulletins/11037465.md), 2026-09-23, Service bulletin: ELECTRICAL SYSTEM. Flash: Integrated Dual Charge Module \(IDCM\) Updates Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes \(DTCs\): ● B22A9\-87 \- ECU Internal Performance\-Missing Message. ● P0D21\-00 \- Battery Charger "A" Output Voltage Too Low. Customers may experience the following: ● Vehicle will not charge. This bulletin involves reprogramming the IDCM with the latest available software.
- [9100900](/bulletins/11037346.md), 2026-09-17, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- [S2623000008](/bulletins/11036773.md), 2026-09-03, Service bulletin: SERVICE BRAKES; ELECTRICAL SYSTEM. Cruise Control Shuts Off Without Driver Input. Vehicle Has Electronic Stability Control \(ESC\) Lamp On. C0042 Brake Pedal Position Diagnostic Trouble Codes \(DTCs\)
- [113847](/bulletins/11036277.md), 2026-08-19, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. WIRING – DASH
- [113846](/bulletins/11036276.md), 2026-08-19, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. WIRING – DASH
- [9100860](/bulletins/11035068.md), 2026-07-18, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- [9100803 Rev 3](/bulletins/11035065.md), 2026-07-18, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Front Fog Lamp RT 1\) If the lamp contains moisture, do not replace it immediately. Turn the fog lamp on for one hour and inspect it afterward. Refer to 23\-008\-25 Rev.A. Exterior Front Lamps Condensation Clearing Procedure for details. 2\) If the fog lamp\(s\) do not light. Refer to Star Online Publication S2523000085 for details.

JSON: [/v1/bulletins/11010693](/v1/bulletins/11010693)

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