# Service bulletin S2408000003 REV.A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11010500
- Published by NHTSA: 2024\-11\-13
- Manufacturer's number: S2408000003 REV.A
- Manufacturer's date: 2024\-11\-01
- NHTSA component: FORWARD COLLISION AVOIDANCE: WARNINGS
- Manufacturer's system: Forward Collision Warning

## NHTSA's summary

"“Forward Collision Warning \(FCW\) Unavailable Service Required” message or a Service Active Lane Management Warning Light ‘ON'"

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11010500-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11010500-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance

## Vehicles listed

- 2022 to 2024 CHRYSLER PACIFICA
- 2022 to 2024 CHRYSLER PACIFICA PLUG\-IN HYBRID
- 2022 to 2024 CHRYSLER VOYAGER
- 2022 to 2023 DODGE DURANGO
- 2023 JEEP CHEROKEE
- 2022 to 2024 JEEP COMPASS

## Recalls for the same vehicles and component

- [26V327000](/recalls/nhtsa/26V327000.md), 2026-05-21: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [25V471000](/recalls/nhtsa/25V471000.md), 2025-07-17: EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [25V388000](/recalls/nhtsa/25V388000.md), 2025-06-12: EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [24V436000](/recalls/nhtsa/24V436000.md), 2024-06-13: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [24V415000](/recalls/nhtsa/24V415000.md), 2024-06-06: SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE; ELECTRONIC STABILITY CONTROL \(ESC\):CONTROL MODULE
- [24V240000](/recalls/nhtsa/24V240000.md), 2024-03-28: TRACTION CONTROL SYSTEM
- [22V140000](/recalls/nhtsa/22V140000.md), 2022-03-10: ELECTRONIC STABILITY CONTROL \(ESC\); SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

## Other bulletins for the same vehicles and component

- [08\-321\-26](/bulletins/11036356.md), 2026-08-26, Service bulletin: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. Flash: Adaptive Cruise Control \(ACC\) Module Update Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ● C14A4\-00 \- Sensor Adjustment Required. Customers may also experience the following: ● "ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster \(IPC\). This bulletin involves reprogramming of the ACC module with the latest available software.
- [08\-161\-26](/bulletins/11031441.md), 2026-04-22, Service bulletin: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. Flash: Adaptive Cruise Control \(ACC\) Module Update Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ● C14A4\-00 \- Sensor Adjustment Required. Customers may also experience the following: ● "ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster \(IPC\). This bulletin involves reprogramming of the ACC module with the latest available software.
- [08\-160\-26](/bulletins/11031440.md), 2026-04-22, Service bulletin: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. Flash: Adaptive Cruise Control \(ACC\) Module Update Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ● C14A4\-00 \- Sensor Adjustment Required. Customers may also experience the following: ● "ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster \(IPC\). This bulletin involves reprogramming of the ACC module with the latest available software.
- [08\-159\-26](/bulletins/11031439.md), 2026-04-22, Service bulletin: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. Flash: Adaptive Cruise Control \(ACC\) Module Update Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ● C14A4\-00 \- Sensor Adjustment Required. Customers may also experience the following: ● "ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster \(IPC\). This bulletin involves reprogramming of the ACC module with the latest available software.
- [08\-157\-26](/bulletins/11031437.md), 2026-04-22, Service bulletin: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. Not applicable to vehicles built for US market. Flash: Adaptive Cruise Control \(ACC\) Updates Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Codes \(DTC\): ● C14A4\-00 \- Sensor Adjustment Required. Customers may experience the following: ● "ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster \(IPC\). This bulletin involves reprogramming the ACC with the latest available software.
- [08\-156\-26](/bulletins/11031436.md), 2026-04-22, Service bulletin: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. Not applicable to vehicles built for US market. Flash: Adaptive Cruise Control \(ACC\) Updates Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Codes \(DTC\): ● C14A4\-00 \- Sensor Adjustment Required. Customers may experience the following: ● "ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster \(IPC\). This bulletin involves reprogramming the ACC with the latest available software.
- [08\-155\-26](/bulletins/11031435.md), 2026-04-22, Service bulletin: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. Not applicable to vehicles built for US market. Flash: Adaptive Cruise Control \(ACC\) Module Update \*\*Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further SYMPTOM: investigation the technician must find one or more of the following Diagnostic Trouble Codes \(DTCs\) have been set: ● C14A4\-00 \- Sensor Adjustment Required.\*\* ● C0063\-9A \- Yaw Rate Sensor \- Component Or System Operating Conditions. Customers may comment on one or more of the following: ● \*\*"ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster \(IPC\).\*\* ● ABS warning lamp on in the IPC. ● ACC warning lamp on in the IPC. ● Message “Lane Assist does not work” in the IPC. ● Message “Fatigue Detection Assist” in the IPC. ● Message “Adaptive Cruise Control” in the IPC. This bulletin involves reprogramming the ACC with the latest available software.
- [08\-006\-26](/bulletins/11027636.md), 2026-01-14, Service bulletin: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. Adaptive Cruise Control \(ACC\) Radar Vertical Misalignment Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code \(DTC\): ● C14A4\-00 \- Sensor Adjustment Required. Customers may also experience the following: ● "ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster \(IPC\). NOTE: This message can appear on extreme windy conditions at speeds of 97 kph \(60 mph\) to 113 kph \(70 mph\). \*\*This bulletin involves installing two washers to the Adaptive Cruise Control \(ACC\) radar bracket behind the front fascia.
- [S2508000104](/bulletins/11026633.md), 2025-12-17, Service bulletin: ELECTRICAL SYSTEM; FORWARD COLLISION AVOIDANCE: WARNINGS. Blindspot, Automatic High Beams, Forward Collision Warning and Lane Management Inoperative
- [08\-364\-25](/bulletins/11025027.md), 2025-11-05, Service bulletin: FORWARD COLLISION AVOIDANCE: WARNINGS; ELECTRICAL SYSTEM; LANE DEPARTURE: ASSIST. Not applicable to vehicles built for US market. Collision Warning And Lane Keep Assist Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes \(DTCs\): ● B178F\-15 \- Turn Signal Switch\-circuit Short To Battery Or Open. ● B1051\-15 \- Column Switch Module Turnlights \- Circuit Short To Battery Or Open. Customers may also comment on the following: ● The collision warning light and lane\-keeping light Fig. 1 illuminate on the Instrument Panel Cluster \(IPC\) when the steering wheel is turned. NOTE: There are no other abnormal behaviors in the vehicle due to this concer This bulletin involves replacing the signal lever assembly.

JSON: [/v1/bulletins/11010500](/v1/bulletins/11010500)

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