# Service bulletin 101372

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11010214
- Published by NHTSA: 2024\-11\-07
- Manufacturer's number: 101372
- Manufacturer's date: 2024\-10\-31
- NHTSA component: FORWARD COLLISION AVOIDANCE: WARNINGS; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; UNKNOWN OR OTHER
- Manufacturer's system: Adaptive Cruise Control

## NHTSA's summary

FCA Caribbean Warranty Operations Newsletter – Volume 10, Issue 10

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11010214-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11010214-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Adaptive cruise control

## Vehicles listed

- 2023 to 2024 CHRYSLER PACIFICA
- 2023 to 2024 CHRYSLER PACIFICA PLUG\-IN HYBRID
- 2023 to 2024 CHRYSLER VOYAGER
- 2023 to 2024 DODGE DURANGO
- 2023 to 2024 JEEP COMPASS
- 2023 to 2024 JEEP GRAND CHEROKEE

## Other bulletins for the same vehicles and component

- [08\-321\-26](/bulletins/11036356.md), 2026-08-26, Service bulletin: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. Flash: Adaptive Cruise Control \(ACC\) Module Update Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ● C14A4\-00 \- Sensor Adjustment Required. Customers may also experience the following: ● "ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster \(IPC\). This bulletin involves reprogramming of the ACC module with the latest available software.
- [08\-320\-26](/bulletins/11036355.md), 2026-08-26, Service bulletin: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. Flash: Adaptive Cruise Control \(ACC\) Module Update Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ● C14A4\-00 \- Sensor Adjustment Required. Customers may also experience the following: ● "ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster \(IPC\). This bulletin involves reprogramming of the ACC module with the latest available software.
- [08\-161\-26](/bulletins/11031441.md), 2026-04-22, Service bulletin: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. Flash: Adaptive Cruise Control \(ACC\) Module Update Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ● C14A4\-00 \- Sensor Adjustment Required. Customers may also experience the following: ● "ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster \(IPC\). This bulletin involves reprogramming of the ACC module with the latest available software.
- [08\-160\-26](/bulletins/11031440.md), 2026-04-22, Service bulletin: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. Flash: Adaptive Cruise Control \(ACC\) Module Update Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ● C14A4\-00 \- Sensor Adjustment Required. Customers may also experience the following: ● "ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster \(IPC\). This bulletin involves reprogramming of the ACC module with the latest available software.
- [08\-156\-26](/bulletins/11031436.md), 2026-04-22, Service bulletin: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. Not applicable to vehicles built for US market. Flash: Adaptive Cruise Control \(ACC\) Updates Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Codes \(DTC\): ● C14A4\-00 \- Sensor Adjustment Required. Customers may experience the following: ● "ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster \(IPC\). This bulletin involves reprogramming the ACC with the latest available software.
- [08\-155\-26](/bulletins/11031435.md), 2026-04-22, Service bulletin: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. Not applicable to vehicles built for US market. Flash: Adaptive Cruise Control \(ACC\) Module Update \*\*Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further SYMPTOM: investigation the technician must find one or more of the following Diagnostic Trouble Codes \(DTCs\) have been set: ● C14A4\-00 \- Sensor Adjustment Required.\*\* ● C0063\-9A \- Yaw Rate Sensor \- Component Or System Operating Conditions. Customers may comment on one or more of the following: ● \*\*"ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster \(IPC\).\*\* ● ABS warning lamp on in the IPC. ● ACC warning lamp on in the IPC. ● Message “Lane Assist does not work” in the IPC. ● Message “Fatigue Detection Assist” in the IPC. ● Message “Adaptive Cruise Control” in the IPC. This bulletin involves reprogramming the ACC with the latest available software.
- [08\-006\-26](/bulletins/11027636.md), 2026-01-14, Service bulletin: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. Adaptive Cruise Control \(ACC\) Radar Vertical Misalignment Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code \(DTC\): ● C14A4\-00 \- Sensor Adjustment Required. Customers may also experience the following: ● "ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster \(IPC\). NOTE: This message can appear on extreme windy conditions at speeds of 97 kph \(60 mph\) to 113 kph \(70 mph\). \*\*This bulletin involves installing two washers to the Adaptive Cruise Control \(ACC\) radar bracket behind the front fascia.
- [S2108000236 REV.B](/bulletins/11021846.md), 2025-08-13, Service bulletin: ELECTRICAL SYSTEM; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. Windshield HUD \(Head Up Display\) Display Features
- [S2523000022 REV.B](/bulletins/11019762.md), 2025-06-26, Service bulletin: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. C14A4\-00 Sensor Adjustment Required Set In Adaptive Cruise Control Module \(ACC\).
- [S2408000114 REV.A](/bulletins/11018269.md), 2025-05-14, Service bulletin: FORWARD COLLISION AVOIDANCE: WARNINGS; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. " Instrument Panel Cluster \(IPC\) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist System \(ADAS\)"

JSON: [/v1/bulletins/11010214](/v1/bulletins/11010214)

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