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Service bulletin SC-23-007

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11009852
Published by NHTSA2024-11-05
Manufacturer's numberSC-23-007
Manufacturer's date2024-03-29
Campaign id or software versionSC-23-007
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

HVAC Software update to increase the threshold voltage from 740v to 785v to overcome with the HV fault at 100% SOC.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
PROTERRA ZX52022 to 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.