# Service campaign DP1038

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service campaign
- NHTSA id: 11009794
- Published by NHTSA: 2024\-11\-05
- Manufacturer's number: DP1038
- Manufacturer's date: 2024\-10\-30
- NHTSA component: UNKNOWN OR OTHER

## NHTSA's summary

URGENT: HLCM AND GCCC RELOAD MUST BE PERFORMED PRIOR TO PDS SOFTWARE\!\&\#13; Polestar Automotive USA and Polestar Automotive Canada on behalf of Polestar Performance AB, have decided to launch Delivery Action DP1038: PS3 HLCM and GCCC reload on certain MY 2025 Polestar 3 vehicles.\&\#13; Polestar has identified that if a High to Low voltage Converter Module \(HLCM\) and Grid Communication Charging Control \(GCCC\) Reloads are not performed prior to the Pre\-delivery Software \(PDS\), there may be a risk of other issues during PDS.\&\#13; The corrective action is to perform a HLCM and GCCC Reload before the Pre\-Delivery Software.\&\#13; A total of 217 U.S. and 79 Canadian vehicles are eligible for this Delivery Action.\&\#13;

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11009794-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11009794-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Vehicles listed

- 2025 POLESTAR POLESTAR 3

JSON: [/v1/bulletins/11009794](/v1/bulletins/11009794)

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