# Service bulletin 23\-NA\-219

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11009764
- Published by NHTSA: 2024\-11\-05
- Manufacturer's number: 23\-NA\-219
- Manufacturer's date: 2024\-09\-21
- NHTSA component: UNKNOWN OR OTHER; STRUCTURE:BODY

## NHTSA's summary

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11009764-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11009764-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame

## Vehicles listed

- 2023 to 2024 BRIGHTDROP 600 ELCV
- 2024 BRIGHTDROP ZEVO 400
- 2023 to 2024 BRIGHTDROP ZEVO 600
- 2016 to 2019 BUICK CASCADA
- 2010 to 2025 BUICK ENCLAVE
- 2013 to 2022 BUICK ENCORE
- 2023 to 2025 BUICK ENCORE
- 2020 to 2025 BUICK ENCORE GX
- 2016 to 2025 BUICK ENVISION
- 2024 to 2025 BUICK ENVISTA
- 2010 to 2019 BUICK LACROSSE
- 2020 BUICK LACROSSE
- 2013 BUICK LESABRE
- 2010 to 2011 BUICK LUCERNE
- 2012 BUICK LUCERNE
- 2010 BUICK REGAL
- 2011 to 2020 BUICK REGAL
- 2018 BUICK REGAL TOURX
- 2020 BUICK REGAL TOURX
- 2012 to 2017 BUICK VERANO
- 2013 to 2019 CADILLAC ATS
- 2015 to 2019 CADILLAC ATS\-V
- 2020 to 2025 CADILLAC CT4
- 2020 to 2025 CADILLAC CT5
- 2013 to 2015 CADILLAC CT6
- 2016 to 2020 CADILLAC CT6
- 2021 CADILLAC CT6
- 2010 to 2019 CADILLAC CTS
- 2010 to 2012 CADILLAC CTS\-V
- 2014 to 2016 CADILLAC CTS\-V
- 2018 CADILLAC CTS\-V
- 2010 to 2011 CADILLAC DTS
- 2012 CADILLAC DTS
- 2014 to 2017 CADILLAC ELR
- 2010 to 2025 CADILLAC ESCALADE
- 2010 to 2016 CADILLAC ESCALADE ESV
- 2017 to 2025 CADILLAC ESCALADE ESV
- 2010 to 2014 CADILLAC ESCALADE EXT
- 2010 to 2011 CADILLAC ESCALADE EXT 1500
- 2010 to 2014 CADILLAC ESCALADE HYBRID
- 2025 CADILLAC ESCALADE IQ
- 2023 to 2025 CADILLAC LYRIQ
- 2010 to 2016 CADILLAC SRX
- 2010 to 2011 CADILLAC STS
- 2012 CADILLAC STS
- 2018 CADILLAC XT4
- 2019 to 2025 CADILLAC XT4
- 2013 to 2016 CADILLAC XT5
- 2017 to 2025 CADILLAC XT5
- 2020 to 2025 CADILLAC XT6
- 2013 to 2019 CADILLAC XTS
- 2020 CADILLAC XTS
- 2014 to 2015 CHEVROLET 3500
- 2016 CHEVROLET 3500
- 2017 to 2019 CHEVROLET 3500
- 2020 CHEVROLET 3500
- 2021 CHEVROLET 3500
- 2022 CHEVROLET 3500
- 2024 CHEVROLET 3500HD
- 2016 CHEVROLET 4500
- 2017 to 2019 CHEVROLET 4500
- 2020 CHEVROLET 4500
- 2022 CHEVROLET 4500
- 2017 to 2023 CHEVROLET 4500HD
- 2017 to 2022 CHEVROLET 4500XD
- 2017 to 2023 CHEVROLET 5500HD
- 2018 to 2022 CHEVROLET 5500XD
- 2019 CHEVROLET 6500
- 2019 to 2023 CHEVROLET 6500HD
- 2010 to 2013 CHEVROLET AVALANCHE
- 2014 CHEVROLET AVALANCHE
- 2010 to 2013 CHEVROLET AVALANCHE 1500
- 2013 CHEVROLET AVALANCHE 2500
- 2010 to 2011 CHEVROLET AVEO
- 2019 to 2025 CHEVROLET BLAZER
- 2024 to 2025 CHEVROLET BLAZER EV
- 2022 to 2023 CHEVROLET BOLT EUV
- 2017 to 2023 CHEVROLET BOLT EV
- 2024 CHEVROLET BOLT EV
- 2018 CHEVROLET C3500
- 2010 CHEVROLET C4500
- 2010 to 2024 CHEVROLET CAMARO
- 2011 to 2018 CHEVROLET CAPRICE
- 2012 to 2017 CHEVROLET CAPRICE POLICE PURSUIT
- 2010 to 2018 CHEVROLET CAPTIVA
- 2010 to 2014 CHEVROLET CAPTIVA SPORT
- 2014 to 2017 CHEVROLET CHEVEROLET SS
- 2015 to 2016 CHEVROLET CITY EXPRESS
- 2018 CHEVROLET CITY EXPRESS
- 2010 CHEVROLET COBALT
- 2010 CHEVROLET COBALT SS
- 2010 to 2012 CHEVROLET COLORADO
- 2013 to 2014 CHEVROLET COLORADO
- 2015 to 2025 CHEVROLET COLORADO
- 2010 to 2025 CHEVROLET CORVETTE
- 2024 CHEVROLET CORVETTE E\-RAY
- 2010 to 2011 CHEVROLET CORVETTE ZR1
- 2010 to 2019 CHEVROLET CRUZE
- 2010 to 2025 CHEVROLET EQUINOX
- 2024 to 2025 CHEVROLET EQUINOX EV
- 2010 to 2021 CHEVROLET EXPRESS
- 2010 to 2014 CHEVROLET EXPRESS 1500
- 2010 to 2019 CHEVROLET EXPRESS 2500
- 2023 to 2024 CHEVROLET EXPRESS 2500
- 2010 to 2024 CHEVROLET EXPRESS 3500
- 2012 CHEVROLET EXPRESS 4500
- 2014 CHEVROLET EXPRESS 4500
- 2016 CHEVROLET EXPRESS 4500
- 2010 to 2023 CHEVROLET EXPRESS CUTAWAY VAN
- 2010 to 2011 CHEVROLET G VAN BUS
- 2018 CHEVROLET G4500
- 2010 to 2011 CHEVROLET HHR
- 2010 to 2020 CHEVROLET IMPALA
- 2016 to 2019 CHEVROLET LOW CAB FORWARD 3500
- 2016 to 2017 CHEVROLET LOW CAB FORWARD 4500
- 2016 to 2017 CHEVROLET LOW CAB FORWARD 5500
- 2018 CHEVROLET LOW CAB FORWARD 6500
- 2014 CHEVROLET LUMINA
- 2010 to 2024 CHEVROLET MALIBU
- 2013 to 2014 CHEVROLET MALIBU ECO
- 2010 CHEVROLET MALIBU HYBRID
- 2016 to 2019 CHEVROLET MALIBU HYBRID
- 2010 CHEVROLET MONTE CARLO
- 2010 to 2025 CHEVROLET SILVERADO 1500
- 2010 to 2025 CHEVROLET SILVERADO 2500
- 2010 to 2024 CHEVROLET SILVERADO 3500
- 2019 to 2024 CHEVROLET SILVERADO 4500
- 2019 to 2021 CHEVROLET SILVERADO 5500
- 2023 to 2024 CHEVROLET SILVERADO 5500
- 2019 CHEVROLET SILVERADO 6500
- 2021 to 2023 CHEVROLET SILVERADO 6500
- 2025 CHEVROLET SILVERADO 6500
- 2024 to 2025 CHEVROLET SILVERADO EV
- 2018 CHEVROLET SILVERADO LT
- 2011 CHEVROLET SONIC
- 2012 to 2020 CHEVROLET SONIC
- 2013 to 2022 CHEVROLET SPARK
- 2014 to 2017 CHEVROLET SPARK EV
- 2010 to 2022 CHEVROLET SUBURBAN
- 2024 CHEVROLET SUBURBAN
- 2010 to 2011 CHEVROLET SUBURBAN 1500
- 2021 to 2025 CHEVROLET SUBURBAN 1500
- 2010 to 2011 CHEVROLET SUBURBAN 2500
- 2010 CHEVROLET T SERIES
- 2010 to 2025 CHEVROLET TAHOE
- 2010 to 2013 CHEVROLET TAHOE HYBRID
- 2010 to 2016 CHEVROLET TAHOE POLICE PURSUIT
- 2013 to 2015 CHEVROLET TRAILBLAZER
- 2017 to 2020 CHEVROLET TRAILBLAZER
- 2021 to 2025 CHEVROLET TRAILBLAZER
- 2010 to 2025 CHEVROLET TRAVERSE
- 2013 to 2025 CHEVROLET TRAX
- 2011 to 2019 CHEVROLET VOLT
- 2010 CHEVROLET W\-SERIES
- 2010 CHEVROLET W3500
- 2010 CHEVROLET W4500
- 2010 CHEVROLET W5500
- 2019 CHEVROLET duplicate SILVERADO 5500
- 2024 GMC 3500HD
- 2010 to 2025 GMC ACADIA
- 2010 to 2013 GMC CANYON
- 2015 to 2025 GMC CANYON
- 2010 to 2013 GMC ENVOY
- 2010 to 2011 GMC G VAN BUS
- 2017 to 2018 GMC G3500
- 2022 to 2025 GMC HUMMER EV PICKUP
- 2010 GMC SANANA
- 2010 to 2022 GMC SAVANA
- 2024 GMC SAVANA
- 2010 to 2017 GMC SAVANA 1500
- 2010 to 2018 GMC SAVANA 2500
- 2023 GMC SAVANA 2500
- 2010 to 2018 GMC SAVANA 3500
- 2023 GMC SAVANA 3500
- 2013 to 2021 GMC SAVANA CUTAWAY VAN
- 2010 to 2025 GMC SIERRA 1500
- 2010 to 2024 GMC SIERRA 2500
- 2010 to 2024 GMC SIERRA 3500
- 2010 to 2020 GMC SIERRA DENALI
- 2024 to 2025 GMC SIERRA EV
- 2010 GMC T7500
- 2010 to 2025 GMC TERRAIN
- 2010 GMC TOPKICK
- 2010 GMC W\-SERIES
- 2010 GMC W3500
- 2010 GMC W4500
- 2010 GMC W5500
- 2010 to 2025 GMC YUKON
- 2010 to 2013 GMC YUKON DENALI
- 2015 to 2019 GMC YUKON DENALI
- 2010 to 2018 GMC YUKON DENALI XL
- 2010 to 2013 GMC YUKON HYBRID
- 2010 to 2011 GMC YUKON XL
- 2012 to 2014 GMC YUKON XL
- 2015 to 2025 GMC YUKON XL
- 2010 to 2011 GMC YUKON XL 1500
- 2012 GMC YUKON XL 1500
- 2023 GMC YUKON XL 1500
- 2010 to 2011 GMC YUKON XL 2500
- 2012 to 2013 GMC YUKON XL 2500

## Recalls for the same vehicles and component

- [2025350](/recalls/tc/2025350.md), 2025-06-25: Structure
- [2025052](/recalls/tc/2025052.md), 2025-02-06: Structure
- [25V060000](/recalls/nhtsa/25V060000.md), 2025-02-06: STRUCTURE:BODY:BUMPERS:ACTIVE SHUTTERS/GRILL
- [2024061](/recalls/tc/2024061.md), 2024-02-01: Structure
- [23V869000](/recalls/nhtsa/23V869000.md), 2023-12-21: STRUCTURE:BODY:DOOR
- [2022711](/recalls/tc/2022711.md), 2022-12-14: Structure
- [22V923000](/recalls/nhtsa/22V923000.md), 2022-12-14: STRUCTURE:FRAME AND MEMBERS
- [2020384](/recalls/tc/2020384.md), 2020-08-18: Structure
- [20V489000](/recalls/nhtsa/20V489000.md), 2020-08-18: ELECTRICAL SYSTEM:SOFTWARE; STRUCTURE:BODY:TRUNK LID
- [20V324000](/recalls/nhtsa/20V324000.md), 2020-06-04: LATCHES/LOCKS/LINKAGES:HOOD:LATCH; STRUCTURE:BODY:HOOD

## Other bulletins for the same vehicles and component

- [PIE0834](/bulletins/11023058.md), 2025-09-10, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. This engineering information \(EI\) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards the hood will not latch, open and/or gets stuck, hood ajar message displayed on driver information center \(DIC\), DTCs P257D, P257E, P257F, B1C80, B1C81, B1C85, B1C89, B1C8C, B1C8D, B1CB5 , B1CBF set.
- [PIE0806B](/bulletins/11023052.md), 2025-09-10, Service bulletin: STRUCTURE:BODY. This engineering information \(EI Lite\) ends the need for using the FPR Process in regards to rocker moldings experiencing poor fit, loose parts, broken clips and/or warpage resulting in a warranty replacement and to refer to SI for further diagnosis.
- [25\-NA\-117](/bulletins/11022876.md), 2025-09-06, Service bulletin: STRUCTURE:BODY. This technical bulletin provides a procedure to correct the condition of Click or Tick Noise Coming from the Heads Up Display or Upper IP Area.
- [25\-NA\-114](/bulletins/11022868.md), 2025-09-06, Service bulletin: STRUCTURE:BODY. This informational bulletin provides information on Anti\-Chip Coating Appearance.
- [23\-NA\-097](/bulletins/11019546.md), 2025-06-16, Service bulletin: STRUCTURE:BODY. This service bulletin provides a procedure to correct a customer concern of Upper Glove Box Door does not Open when the Button is Depressed or Takes Multiple Presses to Open.
- [24\-NA\-151](/bulletins/11019381.md), 2025-06-07, Service bulletin: STRUCTURE:BODY. This technical bulletin provides repair information to correct a customer concern of Loose Roof Ditch Molding.
- [25\-NA\-089](/bulletins/11019038.md), 2025-06-04, Service bulletin: STRUCTURE:BODY. This service bulletin provides Information on Front Compartment Hood May Not Fully Unlatch When Release Button is Pressed and Gets Stuck in Secondary Latch Position and/or When Pulling Manual Release Cable Near Steering Column Does Not Release Hood Once it is in this Stuck Position.
- [18\-NA\-069](/bulletins/11017876.md), 2025-05-06, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM; ENGINE. This service bulletin provides a service procedure to correct conditions of Poor Engine Performance in Extremely cold weather conditions, CAC Icing, MIL Illuminated with DTCs set.
- [PIE0823](/bulletins/11017239.md), 2025-04-25, Service bulletin: STRUCTURE:BODY. This engineering information \(EI Lite\) instructs the technician to use the Field Product Reporting \(FPR\) App process if you encounter a vehicle where a customer comments on the lower fascia and/or lower grille tabs not engaged and/or warped.
- [19\-NA\-255](/bulletins/11016944.md), 2025-04-10, Service bulletin: STRUCTURE:BODY. This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting \(U.S. and Canada Only\).

JSON: [/v1/bulletins/11009764](/v1/bulletins/11009764)

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