# Service bulletin 07\-225\-24R

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11009700
- Published by NHTSA: 2024\-11\-04
- Manufacturer's number: 07\-225\-24R
- Manufacturer's date: 2024\-10\-31
- NHTSA component: LANE DEPARTURE: WARNING; FORWARD COLLISION AVOIDANCE: WARNINGS; FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

## NHTSA's summary

"This bulletin announces the availability of new reprogramming files developed to address the following three symptoms. SYMPTOM \#1: After the EyeSight camera has been exposed to high humidity/temperature conditions without any operation, the cooling fans become inoperable and DTC B28C7 \(Fan Motor RPM\) is detected by the EyeSight Stereo Camera Assembly. SYMPTOM \#2: The EyeSight system enters into a temporary halt mode with an E5 halt code detected by the EyeSight Stereo Camera Assembly. SYMPTOM \#3: DTC B28A6 \(Internal Stereo Camera Communication 1\) is detected by the EyeSight Stereo Camera Assembly. SYMPTOM \#3: DTC B28A6 \(Internal Stereo Camera Communication 1\) is detected by the EyeSight Stereo Camera Assembly"

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11009700-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11009700-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Adaptive cruise control, Lane departure and lane keeping

## Trouble codes named

B28A6, B28C7

## Vehicles listed

- 2023 to 2024 SUBARU ASCENT
- 2023 to 2024 SUBARU LEGACY
- 2023 to 2024 SUBARU OUTBACK

## Other bulletins for the same vehicles and component

- [07\-211\-23](/bulletins/11008268.md), 2024-10-02, Service bulletin: ELECTRICAL SYSTEM; FORWARD COLLISION AVOIDANCE: WARNINGS; LANE DEPARTURE: ASSIST; LANE DEPARTURE: WARNING. This Bulletin provides the printable target chart needed to perform the wide angle mono camera adjustment procedure for the EyeSight system.

JSON: [/v1/bulletins/11009700](/v1/bulletins/11009700)

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