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Service bulletin 07-225-24R

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11009700
Published by NHTSA2024-11-04
Manufacturer's number07-225-24R
Manufacturer's date2024-10-31
NHTSA componentLANE DEPARTURE: WARNING; FORWARD COLLISION AVOIDANCE: WARNINGS; FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

NHTSA's summary

"This bulletin announces the availability of new reprogramming files developed to address the following three symptoms. SYMPTOM #1: After the EyeSight camera has been exposed to high humidity/temperature conditions without any operation, the cooling fans become inoperable and DTC B28C7 (Fan Motor RPM) is detected by the EyeSight Stereo Camera Assembly. SYMPTOM #2: The EyeSight system enters into a temporary halt mode with an E5 halt code detected by the EyeSight Stereo Camera Assembly. SYMPTOM #3: DTC B28A6 (Internal Stereo Camera Communication 1) is detected by the EyeSight Stereo Camera Assembly. SYMPTOM #3: DTC B28A6 (Internal Stereo Camera Communication 1) is detected by the EyeSight Stereo Camera Assembly"

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Adaptive cruise control, Lane departure and lane keeping

Trouble codes named

B28A6, B28C7

Vehicles listed
SUBARU ASCENT2023, 2024
SUBARU LEGACY2023, 2024
SUBARU OUTBACK2023, 2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
07-211-232024-10-02. Service bulletin. This Bulletin provides the printable target chart needed to perform the wide angle mono camera adjustment procedure for the EyeSight system.