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Service bulletin 21-054-24

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11009478
Published by NHTSA2024-10-30
Manufacturer's number21-054-24
Manufacturer's date2024-10-26
NHTSA componentPOWER TRAIN
Manufacturer's systemRear Selective Thrust Washer

NHTSA's summary

"Rear Selective Thrust Washer Failure Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0218-00 - Transmission High Temperature Operation Activated. ● P0716-00 - Input Speed Sensor 1 Circuit Performance. ● P0729-00 - Gear 6 Shift Incorrect Ratio. ● P0731-00 - Gear 1 Shift Incorrect Ratio. ● P0732-00 - Gear 2 Shift Incorrect Ratio. ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P0734-00 - Gear 4 Shift Incorrect Ratio. ● P0735-00 - Gear 5 Shift Incorrect Ratio. ● P0841-00 - Transmission Fluid Pressure Sensor/Switch 1 Circuit Performance. ● P0868-00 - Transmission Fluid Pressure Low. ● P0871-00 - Transmission Fluid Pressure Sensor/Switch ""C"" Circuit Range/Performance. ● P0876-00 - Transmission Fluid Pressure Sensor/Switch ""D"" Circuit Range/Performance. ● P0944-00 - Loss Of Hydraulic Pump Prime. Customers may also comment on one or more of the following: ● Hard shifting into gear. ● Vehicle enters into limp home mode. This bulletin involves replacing the transmission rear selective thrust plate located between the Number 6 thrust bearing and the reaction sun gear."

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline

Trouble codes named

P0218, P0716, P0729, P0731, P0732, P0733, P0734, P0735, P0841, P0868, P0871, P0876, P0944

Vehicles listed
RAM 25002024
RAM 35002024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20262252026-05-07. Powertrain
26V2880002026-05-07. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
9100841 Rev 12026-07-02. Service bulletin. If customer concern diagnosis leads to suspect u-joint issue with the prop shaft, u-joint service kit should be utilized to fix concern. Prop shaft replacement would not be required.
91008412026-07-02. Service bulletin. HD Front and Rear Prop Shafts Increase U-Joint Usage If customer concern diagnosis leads to suspect u-joint issue or failure with the prop shaft, u-joint service kit should be utilized to fix concern. Prop shaft replacement would not be required.
S2621000003 REV.A2026-03-18. Service bulletin. The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. Transmissions may exhibit the following diagnostic codes: P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
21-012-25 REV. E2025-11-13. Service bulletin. Not applicable to vehicles built for US market. Rear Selective Thrust Washer Failure Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0218-00 - Transmission High Temperature Operation Activated. ● P0716-00 - Input Speed Sensor 1 Circuit Performance. ● P0729-00 - Gear 6 Shift Incorrect Ratio. ● P0731-00 - Gear 1 Shift Incorrect Ratio. ● P0732-00 - Gear 2 Shift Incorrect Ratio. ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P0734-00 - Gear 4 Shift Incorrect Ratio. ● P0735-00 - Gear 5 Shift Incorrect Ratio. ● P0841-00 - Transmission Fluid Pressure Sensor/Switch 1 Circuit Performance. ● P0868-00 - Transmission Fluid Pressure Low. ● P0871-00 - Transmission Fluid Pressure Sensor/Switch "C" Circuit Range/Performance. ● P0876-00 - Transmission Fluid Pressure Sensor/Switch "D" Circuit Range/Performance. ● P0944-00 - Loss Of Hydraulic Pump Prime. Customers may also comment on one or more of the following: ● Hard shifting into gear. ● Vehicle enters into limp home mode This bulletin involves checking for DTCs and possibly replacing the transmission.
S25160000012025-10-29. Service bulletin. Driveline Vibration. Prop Shaft Diagnostic Information.
91006422025-08-13. Service bulletin. When customer complaint is related to inoperative 4 Wheel Drive shifter, loss of 4WD function and/or 4WD related MIL please reference SOL Case #S2508000062 prior to replacement of Transfer Case shift motor.
S25080000622025-08-06. Service bulletin. Unresponsive 4WD Shifter, Service 4WD Light Illuminated. ABS And/Or Traction Control Lights May Also Be On
21-012-25 REV. D2025-07-17. Service bulletin. NOTE: Not applicable to vehicles built for US Market. Rear Selective Thrust Washer Failure Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0218-00 - Transmission High Temperature Operation Activated. ● P0716-00 - Input Speed Sensor 1 Circuit Performance. ● P0729-00 - Gear 6 Shift Incorrect Ratio. ● P0731-00 - Gear 1 Shift Incorrect Ratio. ● P0732-00 - Gear 2 Shift Incorrect Ratio. ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P0734-00 - Gear 4 Shift Incorrect Ratio. ● P0735-00 - Gear 5 Shift Incorrect Ratio. ● P0841-00 - Transmission Fluid Pressure Sensor/Switch 1 Circuit Performance. ● P0868-00 - Transmission Fluid Pressure Low. ● P0871-00 - Transmission Fluid Pressure Sensor/Switch "C" Circuit Range/Performance. ● P0876-00 - Transmission Fluid Pressure Sensor/Switch "D" Circuit Range/Performance. ● P0944-00 - Loss Of Hydraulic Pump Prime. Customers may also comment on one or more of the following: ● Hard shifting into gear. ● Vehicle enters into limp home mode. This bulletin involves checking for DTCs and possibly replacing the transmission.
S25030000032025-05-28. Service bulletin. Rear Axle Locker Inoperative, Service Axle Locker Message Displayed. Discussion: Some customers may experience a, inop rear axle locker, and Service Axle Locker message. After further investigation, the technician may not find any diagnostic trouble codes (DTCs) set. However, intermittently, they may find the following DTCs set in the Drivetrain Control Module (DTCM). • C141C-11 Rear Differential Control Circuit Short To Ground. • C141C-13 Rear Differential Control Circuit Open. If the technician is working on a vehicle with the above condition, please perform the repair procedure below. Repair Procedure: 1. Remove the rear differential cover. 2. Inspect the e-locker actuator wiring harness for damage due to contact with the differential.
21-012-25 REV. C2025-05-06. Service bulletin. "Rear Selective Thrust Washer Failure Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0218-00 - Transmission High Temperature Operation Activated. ● P0716-00 - Input Speed Sensor 1 Circuit Performance. ● P0729-00 - Gear 6 Shift Incorrect Ratio. ● P0731-00 - Gear 1 Shift Incorrect Ratio. ● P0732-00 - Gear 2 Shift Incorrect Ratio. ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P0734-00 - Gear 4 Shift Incorrect Ratio. ● P0735-00 - Gear 5 Shift Incorrect Ratio. ● P0841-00 - Transmission Fluid Pressure Sensor/Switch 1 Circuit Performance. ● P0868-00 - Transmission Fluid Pressure Low. ● P0871-00 - Transmission Fluid Pressure Sensor/Switch ""C"" Circuit Range/Performance. ● P0876-00 - Transmission Fluid Pressure Sensor/Switch ""D"" Circuit Range/Performance. ● P0944-00 - Loss Of Hydraulic Pump Prime. Customers may also comment on one or more of the following: ● Hard shifting into gear. ● Vehicle enters into limp home mode. This bulletin involves checking for DTCs and possibly replacing the transmission."