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Service bulletin LI72.10-P-074316

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11009204
Published by NHTSA2024-10-26
Manufacturer's numberLI72.10-P-074316
Manufacturer's date2024-10-23
NHTSA componentSTRUCTURE:BODY

NHTSA's summary

Complaint • The flush-mounted door handle could jam when it is pulled out and may move in a jerky manner when doing so. • In the area of the paneling section of the door, paint damage could be present (picture 1) and/or an abrasion point could be present at the door handle (picture 2). Cause The door handle could be installed too low in the y direction and/or the z direction (picture 3); as a result, the door handle could brush the door at the paneling section of the door. Remedy 1.) Loosen screws from bearing bracket (picture 4, step 1). 2.) Remove bearing bracket (see picture 4, step 2) from door. • The door handle must be in pulled-in position. • Open the affected door and push the door lock's rotary tumbler into the main catch. • Lock the vehicle using the transmitter key so that the door handle is pulled in. • Detach plug connector from bearing bracket (center slot). 3.) Paint over paint damage at door paneling (see picture 1) according to manufacturer specifications, using spot repair procedure if necessary. 4.) Loosen old assembly frame (picture 5, step 3). • The assembly frame is bonded. • Remove adhesive residue at front door. • Bonding surfaces must be free of dust, oil, grease, wax, dirt residues and other adhesive components. Otherwise, this can lead to bonding problems. • See "Parts" for part number of cleaning agent. 5.) Position new assembly frame (picture 5, step 3) at door. • Remove protective film of tape at assembly frame beforehand. • The assembly frame (picture 5, step 3) must have the same clearance all around the flange. 6.) Replace door handle, if an abrasion point (picture 2) is present. 7.) Screw in WITOL fasteners (picture 6) completely at mounting points of bearing bracket (picture 7, step 1) and align screws so that they are flush (picture 7, step 2). 8.) Position bearing bracket (picture 4, step 2). • The door handle must have the same clearance all around in relation to the paneling section of the door (picture 8). 9.) Press the bearing bracket firmly against the paneling of the door and tighten the screws (picture 4, step 1) (=> torque: 6 Nm). 10.) Check the positioning of the bearing bracket. If necessary, loosen the screws slightly, readjust the bearing bracket slightly, then retighten the screws (=> torque: 6 Nm).

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
MERCEDES-BENZ AMG EQE2023 to 2024
MERCEDES-BENZ AMG EQE SUV 4MATIC2024
MERCEDES-BENZ AMG EQS2022 to 2024
MERCEDES-BENZ AMG SL432023 to 2024
MERCEDES-BENZ AMG SL552022 to 2024
MERCEDES-BENZ AMG SL632022 to 2023
MERCEDES-BENZ AMG SL63 S E2024
MERCEDES-BENZ E 3502024
MERCEDES-BENZ E 4502024
MERCEDES-BENZ EQE 350+2023 to 2024
MERCEDES-BENZ EQE 5002023 to 2024
MERCEDES-BENZ EQE SUV 350 4MATIC2023 to 2024
MERCEDES-BENZ EQE SUV 350+2023 to 2024
MERCEDES-BENZ EQE SUV 500 4MATIC2023 to 2024
MERCEDES-BENZ EQS 450+2022 to 2024
MERCEDES-BENZ EQS 5802022 to 2024
MERCEDES-BENZ EQS SUV 450 4MATIC2023 to 2024
MERCEDES-BENZ EQS SUV 450+2023 to 2024
MERCEDES-BENZ EQS SUV 580 4MATIC2023 to 2024
MERCEDES-BENZ S 5002021
MERCEDES-BENZ S 5002023
MERCEDES-BENZ S 500 4MATIC2022
MERCEDES-BENZ S 500 4MATIC2024
MERCEDES-BENZ S 5802021
MERCEDES-BENZ S 5802023
MERCEDES-BENZ S 580 4MATIC2022
MERCEDES-BENZ S 580 4MATIC2024
MERCEDES-BENZ S 580 E2023
MERCEDES-BENZ S 580 E 4MATIC2024
MERCEDES-BENZ redundant EQE 3502024
MERCEDES-BENZ redundant EQE 350 4MATIC2023
MERCEDES-BENZ redundant EQS 4502023 to 2024
MERCEDES-MAYBACH EQS SUV 680 4MATIC2024
MERCEDES-MAYBACH S 5802021
MERCEDES-MAYBACH S 580 4MATIC2022 to 2024
MERCEDES-MAYBACH S 6802023 to 2024
MERCEDES-MAYBACH S 680 4MATIC2022

Listing a model year does not mean every vehicle of it is concerned: the document says which.