# Service bulletin 24\-NA\-185

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11009031
- Published by NHTSA: 2024\-10\-22
- Manufacturer's number: 24\-NA\-185
- Manufacturer's date: 2024\-09\-10
- NHTSA component: STEERING; WHEELS

## NHTSA's summary

This informational bulletin provides information on Steering Bump or Clunk Noise on Rough Roads or Potholes.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11009031-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11009031-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Steering, Wheels

## Vehicles listed

- 2014 to 2025 CHEVROLET SILVERADO 2500
- 2014 to 2024 CHEVROLET SILVERADO 3500
- 2014 to 2024 GMC SIERRA 2500
- 2014 to 2024 GMC SIERRA 3500

## Recalls for the same vehicles and component

- [23V549000](/recalls/nhtsa/23V549000.md), 2023-08-03: STEERING
- [2018482](/recalls/tc/2018482.md), 2018-09-07: Steering
- [18V586000](/recalls/nhtsa/18V586000.md), 2018-09-07: STEERING:ELECTRIC POWER ASSIST SYSTEM
- [2017325](/recalls/tc/2017325.md), 2017-06-29: Steering
- [17V414000](/recalls/nhtsa/17V414000.md), 2017-06-29: STEERING:ELECTRIC POWER ASSIST SYSTEM
- [14V719000](/recalls/nhtsa/14V719000.md), 2014-11-10: STEERING:ELECTRIC POWER ASSIST SYSTEM
- [2014509](/recalls/tc/2014509.md), 2014-11-07: Steering
- [2014443](/recalls/tc/2014443.md), 2014-10-07: Steering
- [2014241](/recalls/tc/2014241.md), 2014-06-19: Steering
- [14V339000](/recalls/nhtsa/14V339000.md), 2014-06-19: SERVICE BRAKES, HYDRAULIC:POWER ASSIST; STEERING:HYDRAULIC POWER ASSIST SYSTEM

## Other bulletins for the same vehicles and component

- [25\-NA\-156](/bulletins/11026104.md), 2025-12-04, Service bulletin: WHEELS. This service bulletin provides information on Tire Sidewall Irregularities.
- [23\-NA\-201](/bulletins/11024378.md), 2025-10-21, Service bulletin: SERVICE BRAKES; ELECTRICAL SYSTEM; STEERING. This service bulletin advises the technician of a possible loose ground that may be causing customer concerns of Loss of Steering Assist and/or Loss of Brake Assist and Malfunction Indicator Lamp \(MIL\) Illuminated.
- [25\-NA\-116](/bulletins/11022874.md), 2025-09-06, Service bulletin: STEERING; ELECTRICAL SYSTEM. This service bulletin provides information and the condition correction on the "Service Steering Column Lock" message and/or those who are unable to move the steering wheel after starting the vehicle.
- [N252512260](/bulletins/11020720.md), 2025-07-17, Service campaign: STEERING. Certain vehicles listed above may have a condition in which the fastener for the intermediate steering shaft to steering gear assembly may have suspect torque results. Dealers will replace and torque fastener.
- [PI0281L](/bulletins/11019516.md), 2025-06-12, Service bulletin: STEERING; POWER TRAIN; SUSPENSION. This preliminary informational \(PI\) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
- [21\-NA\-166](/bulletins/11019325.md), 2025-06-06, Service bulletin: EXTERIOR LIGHTING; STEERING. This informational bulletin provides information on the turn signal stalk not cancelling and/or mis cancelling.
- [13\-02\-32\-001H](/bulletins/11017868.md), 2025-05-06, Service bulletin: STEERING. This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.
- [22\-NA\-183](/bulletins/11017449.md), 2025-05-01, Service bulletin: WHEELS. This service bulletin advises the technician of a different tire/rim option that can be used to correct a customer concern of poor ride quality at highway speeds.
- [23\-NA\-185](/bulletins/11017255.md), 2025-04-28, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM; STEERING. This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases \- Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, Engagement/Disengagement/Ratcheting Concerns.
- [25\-NA\-065](/bulletins/11017173.md), 2025-04-24, Service bulletin: STEERING; SERVICE BRAKES; FUEL/PROPULSION SYSTEM. This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.

JSON: [/v1/bulletins/11009031](/v1/bulletins/11009031)

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