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Service campaign NCU - 2024090012

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService campaign
NHTSA id11008884
Published by NHTSA2024-10-09
Manufacturer's numberNCU - 2024090012
Manufacturer's date2024-10-04
NHTSA componentPOWER TRAIN; ELECTRICAL SYSTEM

NHTSA's summary

Mercedes-Benz AG has determined that on certain MY 2023-2024 S-Class (223 platform) vehicles, the software of the powertrain control unit does not correspond to current production specifications. As a result, the driver may sense brief hesitation during a shift operation. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the powertrain control unit software.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Transmission and driveline

Vehicles listed
MERCEDES-BENZ S 5002023
MERCEDES-BENZ S 500 4MATIC2024
MERCEDES-BENZ S 5802023
MERCEDES-BENZ S 580 4MATIC2024
MERCEDES-BENZ S 580 E2023
MERCEDES-BENZ S 580 E 4MATIC2024
MERCEDES-MAYBACH S 580 4MATIC2023 to 2024
MERCEDES-MAYBACH S 6802023 to 2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.