Service bulletin LI77.21-P-074971
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 11008875 |
| Published by NHTSA | 2024-10-09 |
| Manufacturer's number | LI77.21-P-074971 |
| Manufacturer's date | 2024-10-03 |
| NHTSA component | STRUCTURE:BODY; VISIBILITY/WIPER |
NHTSA's summary
Complaint Sliding sunroof panel of panoramic sliding sunroof reversed (temporarily, once, multiple times) during closing process without entrapment event. Cause It is not possible to save the relearning process for force progression after each actuation. A, e.g. mechanical sluggishness caused by aging cannot be compensated for here. Remedy Perform commissioning of panoramic roof control unit (PSD, A98, TSSR223). Reference to escalation closing during reversing processes (also described in Operator’s Manual), if vehicle in customer possession (see Video_1): If the panoramic roof blocks up when closing and then opens again slightly (reversing process): Immediately after automatic reversing, wipe forwards on the control panel of the overhead control panel and hold until the panoramic roof is closed. The panoramic roof is closed with greater closing force. If the panoramic roof blocks up again and then opens again slightly (reversing process): repeat previous step. The panoramic roof is closed again with greater closing force.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Body and frame, Glass, wipers and mirrors, Wipers and washers
| MERCEDES-BENZ AMG C43 | 2023 |
|---|---|
| MERCEDES-BENZ AMG EQE | 2023 |
| MERCEDES-BENZ AMG EQS | 2022 to 2023 |
| MERCEDES-BENZ AMG EQS 53 | 2022 to 2023 |
| MERCEDES-BENZ AMG EQS 53 4MATIC | 2023 |
| MERCEDES-BENZ C 300 | 2022 to 2023 |
| MERCEDES-BENZ EQE 350+ | 2023 |
| MERCEDES-BENZ EQE 500 | 2023 |
| MERCEDES-BENZ EQS 450 | 2022 |
| MERCEDES-BENZ EQS 450+ | 2022 to 2023 |
| MERCEDES-BENZ EQS 580 | 2022 to 2023 |
| MERCEDES-BENZ redundant EQE 350 4MATIC | 2023 |
| MERCEDES-BENZ redundant EQS 450 | 2023 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.