# Service bulletin S2423000044

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11008871
- Published by NHTSA: 2024\-10\-09
- Manufacturer's number: S2423000044
- Manufacturer's date: 2024\-10\-07
- NHTSA component: STEERING
- Manufacturer's system: Steering Shaft Front Bulkhead Boot

## NHTSA's summary

Buzz Squeak Rattle \(BSR\) Noise From The Steering Shaft Front Bulkhead Boot Area While Turning The Steering Wheel.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11008871-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11008871-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Steering

## Vehicles listed

- 2024 RAM 2500
- 2024 RAM 3500

## Recalls for the same vehicles and component

- [24V199000](/recalls/nhtsa/24V199000.md), 2024-03-14: AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE; STEERING:COLUMN
- [23V799000](/recalls/nhtsa/23V799000.md), 2023-11-28: STEERING:STEERING CONTROL MODULE; EXTERIOR LIGHTING

## Other bulletins for the same vehicles and component

- [S2524000014](/bulletins/11025736.md), 2025-11-26, Service bulletin: ELECTRICAL SYSTEM; SEATS; STEERING. Heated Seats And Heated Steering Wheel Inoperative
- [104526](/bulletins/11017237.md), 2025-04-25, Service bulletin: ELECTRICAL SYSTEM; STEERING. SWITCH \- STEERING WHEEL RIGHT \& LEFT
- [9100487](/bulletins/11012866.md), 2025-01-15, Service bulletin: STEERING. MODULE Steering Control Before replacing the steering column control module \(SCCM\) due to turn signal inop, wipers inop, steering controls inop, TCS light DTC C0051 or horn blowing while turning, please follow these steps: 1.\- Refer to service library procedure and follow diagnosis steps. 2.\- If failure still present, make sure all the switches', horn's, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches \& reconnect them, and reverify the issue. 3.\- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.\- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from horn, wipers or turn signal is requested and are working. 5.\- Disconnect the SCCM fuse for around 30s,and repeat the previous steps to see if failure still present. 6.\- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. 7.\- Before replacing the SCCM disconnect it and reconnect it again. If there are no DTC's active, physical defects, steering controls inop, wipers inop, nor turn signal inop, horn inop, then SCCM does not need to be replaced.
- [9100362](/bulletins/11003786.md), 2024-07-08, Service bulletin: ELECTRICAL SYSTEM; STEERING. MODULE Steering Control Before replacing the steering column control module \(SCCM\), please follow these steps: 1.\- Make sure all the switches' and airbag's harness are properly connected, disconnect the switches and reconnect them, and reverify the issue. 2.\- Pull the SCCM fuse for 60 sec and then reinstall it. 3.\- Reverify if Steering wheel switches are inoperative. If there are no DTC's, physical defects, nor switches inop, then SCCM does not need to be replaced.
- [05\-003\-24](/bulletins/11001767.md), 2024-06-18, Service bulletin: SERVICE BRAKES; STEERING. "Leaking Power Steering Fluid from the Power Brake Hydro\-Booster Assembly Customers may experience the following: ● Leaking power steering fluid from the hydroboost assembly. This bulletin involves inspecting and possibly replacing the power brake hydro\-booster assembly if a leak is found."
- [97960](/bulletins/11000170.md), 2024-05-16, Other: STEERING. MODULE \- STEERING CONTROL

JSON: [/v1/bulletins/11008871](/v1/bulletins/11008871)

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