# Service campaign DC\_e\-mail\_57J9

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service campaign
- NHTSA id: 11008841
- Published by NHTSA: 2024\-10\-09
- Manufacturer's number: DC\_e\-mail\_57J9
- Manufacturer's date: 2024\-09\-06
- Campaign id or software version: 57J9
- NHTSA component: STRUCTURE:BODY

## NHTSA's summary

The affected vehicles may have been built with door handles that do not meet the factory specifications for protection against water ingress. Water ingress into the printed circuit board can lead to malfunctions causing an “open command” to the door lock. An open door on a moving vehicle puts occupants at risk of injury and can cause damage to objects and people who may be outside of the vehicle.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11008841-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11008841-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame

## Vehicles listed

- 2021 to 2024 VOLKSWAGEN ID.4

## Recalls for the same vehicles and component

- [2024502](/recalls/tc/2024502.md), 2024-09-04: Structure
- [24V651000](/recalls/nhtsa/24V651000.md), 2024-09-04: STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
- [23V750000](/recalls/nhtsa/23V750000.md), 2023-12-07: STRUCTURE
- [2023263](/recalls/tc/2023263.md), 2023-05-03: Structure
- [23V312000](/recalls/nhtsa/23V312000.md), 2023-05-03: STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
- [2023184](/recalls/tc/2023184.md), 2023-03-29: Structure
- [23V213000](/recalls/nhtsa/23V213000.md), 2023-03-29: STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR

## Other bulletins for the same vehicles and component

- [SM 23\-2026](/bulletins/11033525.md), 2026-06-04, Other: STRUCTURE:BODY. This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
- [57J9\_Parts\_Memo](/bulletins/11023829.md), 2025-10-03, Other: STRUCTURE:BODY. A campaign kit part number was created in Parts on Command \(POC\) for ordering.
- [TT 57\-22\-01](/bulletins/11022721.md), 2025-09-04, Service bulletin: STRUCTURE:BODY. Rotary latch operation.
- [SM 32\-2025](/bulletins/11020317.md), 2025-07-08, Other: STRUCTURE:BODY. This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
- [SM 31\-2025](/bulletins/11020316.md), 2025-07-08, Other: STRUCTURE:BODY. This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
- [SM 03\-2025 VWGoA](/bulletins/11016576.md), 2025-04-04, Other: STRUCTURE:BODY. This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
- [V0019012040590\_14](/bulletins/11014947.md), 2025-03-05, Service bulletin: STRUCTURE:BODY. Water migration under the RAPGARD® protection when vehicle arrives at dealership.
- [SM 01\-2025 VWGoA](/bulletins/11013851.md), 2025-02-06, Other: STRUCTURE:BODY. This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
- [TT 00\-24\-01](/bulletins/11008846.md), 2024-10-09, Other: STRUCTURE:BODY. Wind \& Water Leak Checking
- [DC\_e\-mail\_57J9\_VER2](/bulletins/11008840.md), 2024-10-09, Service campaign: STRUCTURE:BODY. ID.4 Stop Sale Update and Dealer Support Measures

JSON: [/v1/bulletins/11008841](/v1/bulletins/11008841)

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