# Warranty extension 100874

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Warranty extension
- NHTSA id: 11008757
- Published by NHTSA: 2024\-10\-08
- Manufacturer's number: 100874
- Manufacturer's date: 2024\-10\-02
- NHTSA component: SERVICE BRAKES; STRUCTURE:BODY; ELECTRICAL SYSTEM
- Manufacturer's system: HV Battery, Power Windows, Anti\-lock Brake System: Wheel Speed Sensor

## NHTSA's summary

FCA CARIBBEAN WARRANTY OPERATIONS NEWSLETTER VOLUME 10, ISSUE 9

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11008757-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11008757-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame, Brakes, Electrical system

## Vehicles listed

- 2024 JEEP GRAND CHEROKEE
- 2023 to 2024 RAM PROMASTER

## Recalls for the same vehicles and component

- [25V741000](/recalls/nhtsa/25V741000.md), 2025-10-30: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [25V576000](/recalls/nhtsa/25V576000.md), 2025-09-04: ELECTRICAL SYSTEM:PROPULSION SYSTEM
- [2024754](/recalls/tc/2024754.md), 2024-12-12: Structure
- [24V926000](/recalls/nhtsa/24V926000.md), 2024-12-12: STRUCTURE:FRAME AND MEMBERS; FUEL SYSTEM, GASOLINE; ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
- [24V872000](/recalls/nhtsa/24V872000.md), 2024-11-19: ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
- [24V720000](/recalls/nhtsa/24V720000.md), 2024-09-27: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [24V346000](/recalls/nhtsa/24V346000.md), 2024-05-16: AIR BAGS:FRONTAL; STRUCTURE:BODY:BUMPERS
- [24V130000](/recalls/nhtsa/24V130000.md), 2024-02-22: EXTERIOR LIGHTING:HEADLIGHTS; ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE

## Other bulletins for the same vehicles and component

- [S2608000038](/bulletins/11038557.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. High Voltage Battery Has Lower SOC After Overnight Sleep Cycle
- [S2608000038](/bulletins/11038520.md), 2026-10-16, Service bulletin: ELECTRICAL SYSTEM. High Voltage Battery Has Lower SOC After Overnight Sleep Cycle
- [114721](/bulletins/11037592.md), 2026-09-30, Service bulletin: STRUCTURE:BODY. APPLIQUE \- FRONT DOOR
- [08\-221\-26 REV. B](/bulletins/11037582.md), 2026-09-30, Service bulletin: ELECTRICAL SYSTEM. R1H Radio U41.10 Software Update \- Dealer Option Customers may experience one or more of the following: SYMPTOM: ● \*\*Speakers may emit a humming, screeching, buzzing, clicking, or bass noise \(not related to the amplifier\).\*\* ● FCW OFF light ON with no DTCs and can't turn off. ● Blank screen and then reboot every 2 minutes and 40 seconds. \(Rearview Camera Functions Normally\). ● Paddle shifters not working/no longer a setting. ● Autolocks not working. ● Auto headlights not working. ● AM station not working \(Appears some of the vehicles PROXI defaults to "1" which is absent for AM\). ● Album Art flickering issue. ● Blank screen and then reboot every 2 minutes and 40 seconds. ● CarPlay icon disappears from main screen while still active, leaving no navigation path back. ● Light/dark theme mismatch between Radio and temperature screens at key\-on Radio experiences lockups, resets, blank screens, and language issues after FOTA. ● Valet mode sends duplicate requests causing HU and vehicle state misalignment. ● Rear seat media page intermittently shows a blank screen. ● Unable to select or drag 'Pitch and Roll' widget on home screen. ● USB playback resumes incorrectly, skipping to next track after reconnect. ● Album art not displayed on HMI despite availability in media. ● Incorrect call timer displayed for conference calls. ● Call status remains 'active' on widget after call ends. ● Second call status not updated on home screen widget. ● Rear entertainment tab intermittently blank when switching apps. ● System crashes for 20 to 30 seconds after voice reply action. ● Media progress bar continues incorrectly after second call acceptance. ● CarPlay device fails to reconnect automatically or manually. ● Rear HVAC lock/unlock text missing while icon is present. ● Visual glitch observed on Front Passenger Display Module \(FPDM\) display. ● Surround view camera accessible while driving across apps \(unexpected behavior\). This bulletin involves inspecting and if required, updating the radio software level to U41.10. Depending on the radio's current software level the radio may need a one or two USB update
- [S238A000038 REV.D](/bulletins/11037355.md), 2026-09-17, Service bulletin: SERVICE BRAKES. Auto Emergency Braking \(AEB\) Unavailable – Service Required Message In Cluster
- [9100905](/bulletins/11037350.md), 2026-09-17, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- [9100902](/bulletins/11037345.md), 2026-09-17, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- [S2623000052 REV. A](/bulletins/11037262.md), 2026-09-10, Service bulletin: AIR BAGS; ELECTRICAL SYSTEM. Airbag Warning Light On or Intermittent. The Occupant Restraint Controller \(ORC\) May Have The Following DTCs \(Active/Stored\)
- [S2623000001 REV.A](/bulletins/11036771.md), 2026-09-03, Service bulletin: ELECTRICAL SYSTEM. Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.
- [9100345](/bulletins/11036761.md), 2026-09-03, Service bulletin: STRUCTURE:BODY. LATCH Front Door for Doors that Won't Open From Interior, cable dislodged or Door latch cables coming loose. Engineering is looking to collect pictures of the latches and cables as they are found by the dealers. These pictures will help us understand why they are coming lose, to develop a corrective action plan. Please submit pictures to the DID system.

JSON: [/v1/bulletins/11008757](/v1/bulletins/11008757)

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