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Other 24B39

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeOther
NHTSA id11008330
Published by NHTSA2024-10-03
Manufacturer's number24B39
Manufacturer's date2024-09-12
Campaign id or software versionCSA-042
NHTSA componentPOWER TRAIN

NHTSA's summary

Regarding FORD's Customer Satisfaction Program 24B39: On vehicles involved, thrust bearing damage may occur as a result of repeated high-torque launches consistent with severe-duty package delivery applications. Over time, fatigue failure of the thrust bearing can create loose metal debris in the system and distribute it throughout the transfer case, damaging other internal components and affecting vehicle performance. Software is now available to repair you vehicle. In the interest of customer satisfaction, Ford Motor Company has authorized your dealer to update the All-Wheel Drive Module (AWDM) software free of charge under the terms of this program. This Customer Satisfaction Program will be in effect until August 31, 2025, regardless of mileage. Coverage is automatically transferred to subsequent owner.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline

Vehicles listed
TIFFIN MIDAS2023 to 2025

Listing a model year does not mean every vehicle of it is concerned: the document says which.