# Service bulletin 100496

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11008260
- Published by NHTSA: 2024\-10\-02
- Manufacturer's number: 100496
- Manufacturer's date: 2024\-09\-25
- NHTSA component: SUSPENSION
- Manufacturer's system: UPPER FRONT SPRING ISOLATORS

## NHTSA's summary

ISOLATOR \- SPRING

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11008260-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11008260-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Suspension

## Vehicles listed

- 2023 to 2025 CHRYSLER PACIFICA
- 2023 to 2025 CHRYSLER PACIFICA PLUG\-IN HYBRID
- 2023 to 2025 CHRYSLER VOYAGER

## Other bulletins for the same vehicles and component

- [WICKB0049073RevA](/bulletins/11031234.md), 2026-04-10, Warranty extension: SUSPENSION. F\-26\-01 Upfit Reimbursement Allowance for Select Fleet Vehicles \- Safety Recalls 54C, 55C, 06C, 06D, 10D, and 11D \- Side Curtain Airbag \(Rev. A\)
- [S2602000002](/bulletins/11030267.md), 2026-03-25, Service bulletin: SUSPENSION. Creaking/Groaning Noise Coming from The Front End
- [02\-002\-25 REV. A](/bulletins/11023168.md), 2025-09-17, Service bulletin: SUSPENSION. Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
- [S2519000008](/bulletins/11022564.md), 2025-09-04, Service bulletin: SUSPENSION. Noise From Front End While Steering Or Turning The Steering Wheel.
- [02\-002\-25](/bulletins/11018676.md), 2025-05-30, Service bulletin: SUSPENSION. "Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. "
- [otherdoc\_ 130](/bulletins/11013109.md), 2025-01-25, Other: STRUCTURE:BODY; SUSPENSION. PDI Updates
- [02\-007\-24 REV. A](/bulletins/11001567.md), 2024-06-12, Service bulletin: SUSPENSION. "Noise From Front End While Driving Over Bumps Customers may experience the following: ● Noise \(rattle/thump/clunk noise\) coming from the front end of the vehicle when driving over bumps. This bulletin involves inspecting and possibly replacing one or both front upper isolator springs."
- [02\-007\-24](/bulletins/11001228.md), 2024-06-07, Service bulletin: SUSPENSION. "Noise From Front End While Driving Over Bumps Customers may experience the following: ● Noise \(rattle/thump/clunk noise\) coming from the front end of the vehicle when driving over bumps. This bulletin involves inspecting and possibly replacing one or both front upper isolator springs."
- [9100229](/bulletins/10244356.md), 2023-10-30, Service bulletin: SUSPENSION. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- [9100133](/bulletins/10234377.md), 2023-04-17, Service bulletin: SUSPENSION. ROCKER ARM ASSY \- ROLLER ROCKER Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head. The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes \(DTC\)s present.

JSON: [/v1/bulletins/11008260](/v1/bulletins/11008260)

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