# Service bulletin SSM 52999

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11008225
- Published by NHTSA: 2024\-10\-01
- Manufacturer's number: SSM 52999
- Manufacturer's date: 2024\-09\-30
- NHTSA component: UNKNOWN OR OTHER

## NHTSA's summary

Some 2023\-2024 Escape vehicles built on or before 21\-Mar\-2024 and equipped with a B\&O audio system may exhibit an intermittent no audio condition with diagnostic trouble code \(DTC\) U0238 stored in the audio control module \(ACM\) and/or in the accessory protocol interface module \(APIM\).

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11008225-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11008225-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Trouble codes named

U0238

## Vehicles listed

- 2023 to 2024 FORD ESCAPE

JSON: [/v1/bulletins/11008225](/v1/bulletins/11008225)

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