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Service bulletin SSM 52999

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11008225
Published by NHTSA2024-10-01
Manufacturer's numberSSM 52999
Manufacturer's date2024-09-30
NHTSA componentUNKNOWN OR OTHER

NHTSA's summary

Some 2023-2024 Escape vehicles built on or before 21-Mar-2024 and equipped with a B&O audio system may exhibit an intermittent no audio condition with diagnostic trouble code (DTC) U0238 stored in the audio control module (ACM) and/or in the accessory protocol interface module (APIM).

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Trouble codes named

U0238

Vehicles listed
FORD ESCAPE2023, 2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.