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Other APaS09302024901

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeOther
NHTSA id11008202
Published by NHTSA2024-10-01
Manufacturer's numberAPaS09302024901
Manufacturer's date2024-09-30
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 CR-Vs with a customer complaint of “warning: shutter grille issue" or "charging system problem" error message on the Multi-Information Display (MID). To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
HONDA CR-V2023, 2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
24V7450002024-10-03. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
A25-0712025-09-16. Service bulletin. Service Bulletin - When the vehicle is put into reverse, the rear camera may display a black and white image. This could occur intermittently,, and can change between color display to a black and white display. This could be due to the audio unit software threshold possibly having an incorrect setting for the rear camera. When the color burst signal is low, the software threshold processes the image from the rear camera to a black and white image.
A25-0712025-08-21. Service bulletin. Service Bulletin - When the vehicle is put into reverse, the rear camera may display a black and white image. This could occur intermittently, and can change between color display to a black and white display.
ATI&041520259022025-04-29. Other. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop, the display is on but does not display the rearview camera feed when the vehicle is in reverse. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&040120259042025-04-15. Other. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop, the display is on but does not display the rearview camera feed when the vehicle is in reverse. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&030320259032025-03-19. Other. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop, the display is on but does not display the rearview camera feed when the vehicle is in reverse. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&012920259072025-02-05. Other. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop, the display is on but does not display the rearview camera feed when the vehicle is in reverse. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&011520259072025-01-25. Other. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop, the display is on but does not display the rearview camera feed when the vehicle is in reverse. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&010220259042025-01-25. Other. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop, the display is on but does not display the rearview camera feed when the vehicle is in reverse. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&120220249102024-12-12. Other. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop where the center touch-screen is solid black/blank when the vehicle is in reverse. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&111320249072024-11-19. Other. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop where the center touch-screen is solid black/blank when the vehicle is in reverse. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.