# Service campaign 2024090014

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service campaign
- NHTSA id: 11008081
- Published by NHTSA: 2024\-09\-27
- Manufacturer's number: 2024090014
- Manufacturer's date: 2024\-09\-27
- NHTSA component: STRUCTURE:BODY; ELECTRICAL SYSTEM

## NHTSA's summary

Mercedes\-Benz AG, the manufacturer of Mercedes\-Benz vehicles, has determined that on certain MY 2024 C\-Class and E\-Class \(206 and 214 platform\) vehicles, the electronic ignition lock control unit does not correspond to current specifications. As a result, the ignition lock may not react after a key cycle, which could result in the vehicle not starting and the instrument cluster display not reacting. MBUSA will conduct a service campaign. An authorized Mercedes\-Benz dealer will update the electronic ignition lock control unit software.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11008081-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11008081-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame, Electrical system

## Vehicles listed

- 2024 MERCEDES\-BENZ AMG C43
- 2024 MERCEDES\-BENZ AMG C63 S E
- 2024 MERCEDES\-BENZ C 300
- 2024 MERCEDES\-BENZ E 350
- 2024 MERCEDES\-BENZ E 450

JSON: [/v1/bulletins/11008081](/v1/bulletins/11008081)

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