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Service campaign 2024090002

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService campaign
NHTSA id11008073
Published by NHTSA2024-09-27
Manufacturer's number2024090002
Manufacturer's date2024-09-27
NHTSA componentUNKNOWN OR OTHER; ELECTRICAL SYSTEM

NHTSA's summary

1. Connect XENTRY Diagnosis. 2. Update Digital Operator's Manual. To do this, select menu item "Quick test view . A26/17 - MBUX multimedia system (head unit) . Adaptations . Control unit update . Update of control unit software". Then follow the user guidance in XENTRY Diagnosis. The Digital Operator's Manuals are downloaded automatically via Retail Data Storage to XENTRY Diagnosis to match the affected vehicle. 3. Disconnect XENTRY Diagnosis. 4. Put the Operator’s Manual, supplements and accordion-fold document into the vehicle document wallet and place inside the vehicle. The missing Operator’s Manual, supplements and accordion-fold document must be enclosed subsequently.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
MERCEDES-BENZ AMG C432024
MERCEDES-BENZ AMG C63 S E2024
MERCEDES-BENZ C 3002024

Listing a model year does not mean every vehicle of it is concerned: the document says which.