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Service bulletin DCFC Loopback Wire 24V547

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11008015
Published by NHTSA2024-09-25
Manufacturer's numberDCFC Loopback Wire 24V547
Manufacturer's date2024-09-25
Campaign id or software version24V547
NHTSA componentELECTRICAL SYSTEM
Manufacturer's systemCAN Signal Wire: DCFC Loopback Wire

NHTSA's summary

Motiv Power Systems, Inc. (Motiv) has determined that on certain vehicles converted to a Motiv Gen 5 EPIC E-450 powertrain, a Controller Area Network (“CAN”) signal wire could potentially chafe against the vehicle’s frame rail and short to ground – resulting in a loss of CAN signals. This in turn could result in a loss of vehicle propulsion.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
MOTIV E-450 BEV CHASSIS2021 to 2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.