# Service campaign 2024090010

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service campaign
- NHTSA id: 11007958
- Published by NHTSA: 2024\-09\-23
- Manufacturer's number: 2024090010
- Manufacturer's date: 2024\-09\-23
- NHTSA component: ELECTRICAL SYSTEM; UNKNOWN OR OTHER

## NHTSA's summary

1. Connect XENTRY Diagnosis. 2. Update Digital Operator's Manual. To do this, select menu item "Quick test view . A26/17 \- MBUX multimedia system \(head unit\) . Adaptations . Control unit update . Update control unit software". Then follow the user guidance in XENTRY Diagnosis. The Digital Operator's Manuals are downloaded automatically via Retail Data Storage to XENTRY Diagnosis to match the affected vehicle. 3. Disconnect XENTRY Diagnosis. 4. Check whether the Operator's Manual in the vehicle document wallet, as well as the supplements and ACCORDION\-FOLD DOCUMENT are present and whether the version is correct. Missing or incorrect Operator's Manuals as well as the supplements and ACCORDION\-FOLD DOCUMENT must be replaced or enclosed as an aftermarket measure. The Operator's Manual, supplements and ACCORDION\-FOLD DOCUMENT must be determined according to the equipment variant for the vehicle identification number via the parts process in the XENTRY Portal

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11007958-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11007958-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2023 MERCEDES\-BENZ AMG EQS
- 2023 MERCEDES\-BENZ AMG EQS 53
- 2023 MERCEDES\-BENZ AMG EQS 53 4MATIC
- 2023 MERCEDES\-BENZ EQS 450\+
- 2023 MERCEDES\-BENZ EQS 580
- 2023 MERCEDES\-BENZ redundant EQS 450

JSON: [/v1/bulletins/11007958](/v1/bulletins/11007958)

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