# Service bulletin TJ36965.1.0\-2024\-07\-24

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11007924
- Published by NHTSA: 2024\-09\-19
- Manufacturer's number: TJ36965.1.0\-2024\-07\-24
- Manufacturer's date: 2024\-08\-01
- NHTSA component: BACK OVER PREVENTION: WARNINGS

## NHTSA's summary

This is a Technical Journal: Park Assistance System enhanced troubleshooting. Clean the sensor

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11007924-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11007924-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Backup camera

## Vehicles listed

- 2025 VOLVO EC40
- 2025 VOLVO EX40
- 2023 to 2025 VOLVO S60MHEV
- 2023 to 2025 VOLVO S60PHEV
- 2022 VOLVO S90
- 2022 to 2025 VOLVO S90MHEV
- 2022 to 2025 VOLVO S90PHEV
- 2023 to 2025 VOLVO V60CCMHEV
- 2023 to 2025 VOLVO V60CCPHEV
- 2024 to 2025 VOLVO V60MHEV
- 2023 to 2025 VOLVO V60PHEV
- 2022 VOLVO V90
- 2022 VOLVO V90CC
- 2022 to 2025 VOLVO V90CCMHEV
- 2021 to 2024 VOLVO XC40
- 2021 to 2023 VOLVO XC40BEV
- 2025 VOLVO XC40BEV
- 2022 to 2025 VOLVO XC60MHEV
- 2022 to 2025 VOLVO XC60PHEV
- 2022 VOLVO XC90
- 2023 to 2025 VOLVO XC90MHEV
- 2022 to 2025 VOLVO XC90PHEV
- 2022 to 2025 VOLVO duplicate C40BEV

## Recalls for the same vehicles and component

- [25V908000](/recalls/nhtsa/25V908000.md), 2025-12-23: BACK OVER PREVENTION:SOFTWARE
- [25V282000](/recalls/nhtsa/25V282000.md), 2025-05-08: BACK OVER PREVENTION:SOFTWARE

## Other bulletins for the same vehicles and component

- [36965](/bulletins/11020530.md), 2025-07-09, Service bulletin: BACK OVER PREVENTION: WARNINGS. This is a Technical Journal: Park Assistance System enhanced troubleshooting. Clean the sensor. Damage is not a matter for warranty.
- [37123](/bulletins/11009820.md), 2024-11-05, Service bulletin: BACK OVER PREVENTION: WARNINGS. This is a Technical Journal: ICUP \- Green stripes/pixels in CSD. Perform software upgrade.
- [A10247a](/bulletins/10244090.md), 2023-10-16, Service bulletin: BACK OVER PREVENTION. In the unlikely event this should occur, Customers may complain of lowered vehicle ride height in the rear, harsh/bumpy ride, or noise from the rear of the vehicle while driving. Volvo has not received any reports alleging injuries, fatalities, or crashes related to this condition.
- [TJ3668130](/bulletins/10241681.md), 2023-09-05, Service bulletin: BACK OVER PREVENTION:SOFTWARE. Software Improvements
- [TJ36469](/bulletins/10234792.md), 2023-04-24, Service bulletin: BACK OVER PREVENTION:SOFTWARE. Google assistant voice commands
- [TJ 3614012](/bulletins/10212762.md), 2022-05-31, Service bulletin: BACK OVER PREVENTION:DISPLAY FUNCTION. Update on Screen.
- [TJ 3274712](/bulletins/10209519.md), 2022-04-04, Service bulletin: BACK OVER PREVENTION. arts.
- [TJ35902.1.1\-2021](/bulletins/10190801.md), 2021-04-26, Service bulletin: BACK OVER PREVENTION:DISPLAY FUNCTION. This is a Technical Journal: Connectivity services activation \- PSIM issues
- [TJ35792.3.0\-2021](/bulletins/10188877.md), 2021-03-15, Service bulletin: BACK OVER PREVENTION. This is a Technical Journal: False alarm trigged by Interior Motion Sensor \(IMS\)

JSON: [/v1/bulletins/11007924](/v1/bulletins/11007924)

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