Service bulletin LI83.30-P-077763

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

Complaint Customer concern of Air Conditioning not cooling. Note: For vehicles produced during or prior to June 2023, a TIPS case is not necessary. However, parts from repairs on such vehicles may be requested back for analysis at the QEC. Therefore, please follow parts disposition in NetStar. Repairs where parts are not returned per parts disposition instructions, or parts found to be NTF (no trouble found) are subject to debit. ALL steps, with the exception of videos, should be documented and uploaded with the claim submission. Cause Possible refrigerant leak at the evaporator. Remedy Perform the following measures : 1. Initial Quick Test 2. Create a short video of the actual pressures via AC machine, showing the engine running, and hold a copy of the VIN/RO in view as well. 3. Picture of the forming gas check being performed with VIN/RO in view. 4. OBS recording of XENTRY AC actual values of compressor request to be on and current value. (Instructions in Attachments) 5. Video recording of the leak being found via sniffer at the R/F AC drain after removing the under dash panel. (see attached videos) 6. If the evaporator is found to be leaking via sniffer, another video needs to be uploaded (or a continuation if only making the video after checks), showing the expansion valve being checked for leaks. 7. If no leaks are found with the sniffer at the expansion valve, spray soapy water mix on the expansion valve and check for leaks. Upload a video showing the spray test and VIN. 8. Open a TIPS case in the HV/LV inbox labeled "167 Evaporator Suspected of Leaking" with all attachments. "NO TIPS case needed on vehicles during or prior to June 2023"

The document

• NHTSA's copy of the document (PDF)
• If that address does not open, try this one

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Glass, wipers and mirrors, Wipers and washers

Listing a model year does not mean every vehicle of it is concerned: the document says which.

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