# Service bulletin 23\-NA\-163

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11007723
- Published by NHTSA: 2024\-09\-11
- Manufacturer's number: 23\-NA\-163
- Manufacturer's date: 2024\-08\-13
- NHTSA component: ENGINE; ELECTRICAL SYSTEM

## NHTSA's summary

This service bulletin provides repair information to correct a customer concern of No Crank, No Start, Quick Start/Stall, No FOB Detected, Key FOBs Inoperative, B3924 00, B3925 00, B3926 00, B3927 00, B3928 00 Set.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11007723-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11007723-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Engine

## Vehicles listed

- 2018 to 2024 BUICK ENCLAVE
- 2019 to 2020 BUICK ENVISION
- 2018 to 2025 CADILLAC XT5
- 2020 to 2025 CADILLAC XT6
- 2019 to 2024 CHEVROLET BLAZER
- 2018 to 2023 CHEVROLET EQUINOX
- 2019 to 2024 CHEVROLET MALIBU
- 2018 to 2024 CHEVROLET TRAVERSE
- 2019 to 2023 GMC ACADIA
- 2018 to 2022 GMC TERRAIN

## Recalls for the same vehicles and component

- [24V459000](/recalls/nhtsa/24V459000.md), 2024-06-20: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [24V320000](/recalls/nhtsa/24V320000.md), 2024-05-09: ELECTRICAL SYSTEM:PROPULSION SYSTEM; ELECTRICAL SYSTEM:WIRING

## Other bulletins for the same vehicles and component

- [N262570770\-03](/bulletins/11038560.md), 2026-10-16, Service campaign: ENGINE. Certain vehicles may have a condition in which the thermal break tabs induce stress into the radiator causing a coolant leak. Dealers are to cut the thermal break tabs on the radiator.
- [N262570770\-02](/bulletins/11037486.md), 2026-09-25, Service campaign: ENGINE. Certain vehicles may have a condition in which the thermal break tabs induce stress into the radiator causing a coolant leak. Dealers are to cut the thermal break tabs on the radiator.
- [N262570770\-01](/bulletins/11037367.md), 2026-09-18, Service campaign: ENGINE. Certain vehicles may have a condition in which the thermal break tabs induce stress into the radiator causing a coolant leak. Dealers are to cut the thermal break tabs on the radiator.
- [N262570770](/bulletins/11037318.md), 2026-09-15, Service campaign: ENGINE. Certain vehicles may have a condition in which the thermal break tabs induce stress into the radiator causing a coolant leak. Dealers are to cut the thermal break tabs on the radiator.
- [N262546590\-01](/bulletins/11035019.md), 2026-07-15, Service campaign: ENGINE. Certain vehicles listed above, may have a condition where coolant leaks from the radiator hose quick connect at the radiator inlet. This special coverage covers the condition described above for a period of 5 years or 60,000 miles \(100,000 km\), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after July 14, 2026, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to July 14, 2026, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage \(“Customers”\) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to remove the inlet hose and replace the seal. The repairs will be made at no charge to the customer.
- [N242468490\-02](/bulletins/11032963.md), 2026-05-28, Service campaign: ELECTRICAL SYSTEM. Certain vehicles may have missing cavity plugs from the rear chassis harness electrical connector. Dealers are to inspect the rear chassis harness and replace missing harness plugs as necessary.
- [25\-NA\-147](/bulletins/11026093.md), 2025-12-04, Service bulletin: ENGINE. this bulletin provides a procedure to verify if the ECM is at the latest update before testing the fuel system.
- [24\-NA\-272](/bulletins/11026032.md), 2025-12-03, Service bulletin: ELECTRICAL SYSTEM; BACK OVER PREVENTION: WARNINGS. This technical bulletin provides repair information to correct a customer concern of Park Assist False Alerts on Z71 Traverse.
- [00\-06\-01\-026R](/bulletins/11026017.md), 2025-12-03, Service bulletin: ENGINE. This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
- [24\-NA\-166](/bulletins/11025974.md), 2025-12-02, Service bulletin: WHEELS; ELECTRICAL SYSTEM. This technical bulletin provides repair information to correct a customer concern of DTC C1171 C1172 C1173 C1174 Tire Pressure Monitor Sensor Unable to Relearn Ethernet Cable Overlay for TCP OnStar Module.

JSON: [/v1/bulletins/11007723](/v1/bulletins/11007723)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%2023-NA-163&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F11007723&vehicle=Service%20bulletin%2023-NA-163)