# Service bulletin S2408000098

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11007085
- Published by NHTSA: 2024\-09\-05
- Manufacturer's number: S2408000098
- Manufacturer's date: 2024\-09\-05
- NHTSA component: ELECTRICAL SYSTEM; FORWARD COLLISION AVOIDANCE: WARNINGS; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
- Manufacturer's system: Instrument Panel Cluster

## NHTSA's summary

ACC Sensor Blinded, “ACC Unavailable Service Required” “FCW Unavailable Service Required”, Adaptive Cruise Control \(ACC\) system disabled, Loss of Advanced Driver Assist System \(ADAS\) Features Messages Displayed on the Instrument Panel Cluster \(IPC\)

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11007085-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11007085-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Electrical system, Adaptive cruise control

## Vehicles listed

- 2024 to 2025 CHRYSLER PACIFICA
- 2024 to 2025 CHRYSLER PACIFICA PLUG\-IN HYBRID
- 2024 to 2025 CHRYSLER VOYAGER
- 2024 to 2025 DODGE DURANGO
- 2024 to 2025 JEEP COMPASS

## Other bulletins for the same vehicles and component

- [08\-320\-26](/bulletins/11036355.md), 2026-08-26, Service bulletin: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. Flash: Adaptive Cruise Control \(ACC\) Module Update Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ● C14A4\-00 \- Sensor Adjustment Required. Customers may also experience the following: ● "ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster \(IPC\). This bulletin involves reprogramming of the ACC module with the latest available software.
- [08\-319\-26](/bulletins/11036354.md), 2026-08-26, Service bulletin: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. Flash: Adaptive Cruise Control \(ACC\) Module Update Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ● C14A4\-00 \- Sensor Adjustment Required. Customers may also experience the following: ● "ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster \(IPC\). This bulletin involves reprogramming of the ACC module with the latest available software.
- [08\-162\-26](/bulletins/11031442.md), 2026-04-22, Service bulletin: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. Flash: Adaptive Cruise Control \(ACC\) Module Update Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ● C14A4\-00 \- Sensor Adjustment Required. Customers may also experience the following: ● "ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster \(IPC\). This bulletin involves reprogramming of the ACC module with the latest available software.
- [08\-161\-26](/bulletins/11031441.md), 2026-04-22, Service bulletin: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. Flash: Adaptive Cruise Control \(ACC\) Module Update Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ● C14A4\-00 \- Sensor Adjustment Required. Customers may also experience the following: ● "ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster \(IPC\). This bulletin involves reprogramming of the ACC module with the latest available software.
- [08\-155\-26](/bulletins/11031435.md), 2026-04-22, Service bulletin: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. Not applicable to vehicles built for US market. Flash: Adaptive Cruise Control \(ACC\) Module Update \*\*Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further SYMPTOM: investigation the technician must find one or more of the following Diagnostic Trouble Codes \(DTCs\) have been set: ● C14A4\-00 \- Sensor Adjustment Required.\*\* ● C0063\-9A \- Yaw Rate Sensor \- Component Or System Operating Conditions. Customers may comment on one or more of the following: ● \*\*"ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster \(IPC\).\*\* ● ABS warning lamp on in the IPC. ● ACC warning lamp on in the IPC. ● Message “Lane Assist does not work” in the IPC. ● Message “Fatigue Detection Assist” in the IPC. ● Message “Adaptive Cruise Control” in the IPC. This bulletin involves reprogramming the ACC with the latest available software.
- [08\-154\-26](/bulletins/11031434.md), 2026-04-22, Service bulletin: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. Not applicable to vehicles built for US market. Flash: Adaptive Cruise Control \(ACC\) Module Updates \*\*Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further SYMPTOM: investigation the technician must find the following Diagnostic Trouble Code \(DTC\) has been set: ● C14A4\-00 \- Sensor Adjustment Required.\*\* Customers may comment on one or more of the following: ● \*\*"ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster \(IPC\).\*\* ● Indication of sharp curve when changing lanes without activating the turn signal. ● Advanced Driver Assistance Systems \(ADAS\) disabled when changing lanes without activating the turn signal. , Claims Data table, Diagnosis statement, Repair Procedure Note and updated Repair Procedure. Revisions not highlighted with asterisks include removal of the build dates and Spar Parts table.
- [08\-006\-26](/bulletins/11027636.md), 2026-01-14, Service bulletin: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. Adaptive Cruise Control \(ACC\) Radar Vertical Misalignment Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code \(DTC\): ● C14A4\-00 \- Sensor Adjustment Required. Customers may also experience the following: ● "ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster \(IPC\). NOTE: This message can appear on extreme windy conditions at speeds of 97 kph \(60 mph\) to 113 kph \(70 mph\). \*\*This bulletin involves installing two washers to the Adaptive Cruise Control \(ACC\) radar bracket behind the front fascia.
- [S2523000022 REV.B](/bulletins/11019762.md), 2025-06-26, Service bulletin: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. C14A4\-00 Sensor Adjustment Required Set In Adaptive Cruise Control Module \(ACC\).
- [S2408000114 REV.A](/bulletins/11018269.md), 2025-05-14, Service bulletin: FORWARD COLLISION AVOIDANCE: WARNINGS; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. " Instrument Panel Cluster \(IPC\) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist System \(ADAS\)"
- [S2523000031](/bulletins/11017122.md), 2025-04-22, Service bulletin: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. C14A4\-00 Sensor Adjustment Required Set In Adaptive Cruise Control Module \(ACC\).

JSON: [/v1/bulletins/11007085](/v1/bulletins/11007085)

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