WenmarOpen by Wenmar Pro

Service bulletin 02-009-24

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11006971
Published by NHTSA2024-09-04
Manufacturer's number02-009-24
Manufacturer's date2024-08-29
NHTSA componentSUSPENSION
Manufacturer's systemUpper Control Arm

NHTSA's summary

"Incorrect Upper Control Arm Customers may experience the following: ● Vehicle pulls to the left. NOTE: Incorrect control arm installed on the left side. This bulletin involves inspecting and possibly replacing the left upper control arm."

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Suspension

Vehicles listed
JEEP GRAND CHEROKEE2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
S2102000004 REV.D2026-07-02. Service bulletin. WL Front Control Arm Bushing - Handling Link Has Loose Rubber Appearance
9100811 Rev 42026-07-02. Service bulletin. Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.
S2503000001 REV.A2026-06-18. Service bulletin. Service 4WD Message, With Any Combination Of The Following Front Axle Disconnect (FAD) Diagnostic Trouble Codes
9100811Rev32026-06-03. Service bulletin. ***68375577A$ is not showing the correct verbiage please update and correct*** Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.
9100811 REV12026-05-28. Service bulletin. Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.
91008112026-05-20. Service bulletin. Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the tension link. This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.
S2102000004 REV.C2026-04-29. Service bulletin. WL Front Control Arm Bushing - Handling Link Has Loose
9100446 Rev 52026-04-29. Service bulletin. BSR from the front suspension. Investigate the disconnecting stabilizer bar for a broken or cacked weld on the upper mount (anti rotation bracket). Instead of the replacing the whole stabilizer bar use Kit #PN#68730602AB. Refer to SOL #S2502000002 for additional information.
S26020000032026-04-01. Service bulletin. Clunk, Creaking, Squeaking, Knocking Noise From Front Suspension Over Bumps And Or Rough Road Conditions.
S26020000012026-03-13. Service bulletin. Service Electric Sway Bar Lamp On In Cluster. Diagnostic Trouble Code (DTC) C008E-00 In Auto Sway Bar (ASBS)