# Service bulletin TSB 24\-2251

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11006769
- Published by NHTSA: 2024\-09\-02
- Manufacturer's number: TSB 24\-2251
- Manufacturer's date: 2024\-08\-22
- NHTSA component: LANE DEPARTURE: ASSIST; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

## NHTSA's summary

This article supersedes TSB 24\-2087 to update the vehicle lines, model years affected, action and service procedure. Some 2021\-2024 Mustang Mach\-E/F\-150, 2022\-2024 F\-150 Lightning/Expedition/Navigator, 2023\-2024 Corsair vehicles may exhibit an inoperative BlueCruise and lane centering with DTCs U2018:51 stored in the camera module \- rear \(CMR\) and U0565:86 stored in the image processing module A \(IPMA\) without DTC U3000:49 stored in the CMR. This may be due to the software level of the CMR. To correct the condition, follow the Service Procedure to reprogram the CMR module using the latest software level of the Ford Diagnosis and Repair System \(FDRS\).

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11006769-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11006769-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Adaptive cruise control, Lane departure and lane keeping

## Trouble codes named

U0565, U2018, U3000

## Vehicles listed

- 2022 to 2024 FORD EXPEDITION
- 2021 to 2024 FORD F\-150
- 2021 to 2024 FORD MUSTANG MACH E
- 2023 to 2024 LINCOLN CORSAIR
- 2022 to 2024 LINCOLN NAVIGATOR

## Other bulletins for the same vehicles and component

- [26B07](/bulletins/11037782.md), 2026-10-02, Other: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; UNKNOWN OR OTHER; ELECTRICAL SYSTEM. Recommended Repair Prior to Sale Customer Satisfaction Program 26B07 Certain 2021\-2025 Model Year F\-150 Lightning and Mustang Mach\-E Vehicles Undesired Acceleration Due to Adaptive Cruise Control \(ACC\) Activation
- [SSM 55071](/bulletins/11036107.md), 2026-08-11, Service bulletin: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; ELECTRICAL SYSTEM; VEHICLE SPEED CONTROL. Some 2025\-2026 Aviator/Explorer/Expedition/F\-150/Mustang Mach\-E/Navigator vehicles may exhibit the hands\-free BlueCruise feature intermittently/consistently unavailable when BlueCruise is active and when traveling in a "Blue Zone". Speed sign recognition may also be inaccurate. If there are no active relevant diagnostic trouble codes \(DTC\) present and the issue persists after multiple key cycles and if the BlueCruise System Health Check passes, download and run the "TCU \- Reset Telematics Control Unit \(TCU\) Module" application using the latest software level of the Ford Diagnosis and Repair System \(FDRS\). If the condition is resolved, inform customers that this may be a temporary fix and engineering is currently working on a solution expected in Q4 2026. Monitor Professional Technician System \(PTS\) for additional information and schedule service appointments for customers once the repair becomes available. For claiming, use causal 14G229 and labor operations 12651D and 12651D4. If the condition persists after a test drive, refer to Workshop Manual \(WSM\), Section 419\-03B for normal diagnosti
- [TSB 26\-2206](/bulletins/11032563.md), 2026-05-08, Service bulletin: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; FORWARD COLLISION AVOIDANCE: WARNINGS; UNKNOWN OR OTHER; ELECTRICAL SYSTEM. This article updates TSB 23\-2146. Reason for update: clarify prior approval requirements Some of the vehicles listed in the Model statement above may exhibit diagnostic trouble codes \(DTCs\) C1001:31, U3000:89, and/or U3000:49 stored in the image processing module A \(IPMA\) and at least one of the following conditions: "Front Camera Fault Service Required" message Pre\-collision assist inoperative Adaptive cruise control inoperative Front windshield camera alignment routine fails to complete This may be due to the coaxial cable between the IPMA camera and the IPMA.
- [TSB 26\-2199](/bulletins/11032261.md), 2026-05-05, Service bulletin: BACK OVER PREVENTION: WARNINGS; ELECTRICAL SYSTEM; UNKNOWN OR OTHER; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; FORWARD COLLISION AVOIDANCE: WARNINGS. This article supersedes TSB 26\-2021. Reason for update: to clarify prior approval requirements in the Service Procedure. Some of the vehicles listed in the Model statement above may exhibit diagnostic trouble codes \(DTCs\) C1001:31, U3000:89, and/or U3000:49 stored in the image processing module A \(IPMA\) and at least one of the following conditions: "Front Camera Fault Service Required" message Pre\-collision assist inoperative Adaptive cruise control inoperative Front windshield camera alignment routine fails to complete This may be due to the coaxial cable between the IPMA camera and the IPMA.
- [IPMA\-25.22.7.3.10B F\-150](/bulletins/11031644.md), 2026-04-28, Over\-the\-air update: ELECTRICAL SYSTEM; UNKNOWN OR OTHER; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; LANE DEPARTURE: ASSIST. Quality improvements include: \-Enhanced BlueCruise performance
- [SSM 54668](/bulletins/11030788.md), 2026-04-06, Service bulletin: LANE DEPARTURE: BLIND SPOT DETECTION; LANE DEPARTURE: WARNING; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; FORWARD COLLISION AVOIDANCE: WARNINGS; LANE DEPARTURE: ASSIST. Some 2021\-2023 Mach\-E and 2022\-2024 F\-150 vehicles may have customers or dealerships that wish to activate new BlueCruise features \(example: Lane Change Assist\). New BlueCruise features can only be activated/delivered via an over\-the\-air update \(OTA\). Inform customers that they will need to wait for the update to be pushed to their vehicle. There is no way to manually push the update. If the update fails, OTA will re\-attempt an update later.
- [TSB 26\-2021](/bulletins/11028164.md), 2026-02-04, Service bulletin: ELECTRICAL SYSTEM; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; UNKNOWN OR OTHER. This article supersedes TSB 25\-2156 to update the Service Procedure and Labor Time Allowance. Some of the vehicles listed in the Model statement above may exhibit diagnostic trouble codes \(DTCs\) C1001:31, U3000:89, and/or U3000:49 stored in the image processing module A \(IPMA\) and at least one of the following conditions: "Front Camera Fault Service Required" message Pre\-collision assist inoperative Adaptive cruise control inoperative Front windshield camera alignment routine fails to complete This may be due to a connection issue between the IPMA Camera and the IPMA.
- [SSM 54447](/bulletins/11027143.md), 2026-01-06, Service bulletin: UNKNOWN OR OTHER; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; ELECTRICAL SYSTEM. Some 2022\-2024 Expedition/Navigator vehicles equipped with minor feature codes DBCBB or DBCBC may exhibit various driver assistance feature warning messages displayed in the instrument panel cluster \(IPC\). Additionally, some modules may store diagnostic trouble codes \(DTCs\) related to invalid data or lost communication. This condition may be due to the software in the image processing module A \(IPMA\), disrupting network communication. If the IPMA is currently failing to communicate, download and run the "IPMA \- Image Processing Module A \(IPMA\) Recovery" app in the Ford Diagnosis and Repair System \(FDRS\) scan tool. Select and run the IPMA Recovery Flash Erase option from the apps menu. If the driver assistance warnings and/or symptoms are intermittent, and possibly not failing during the dealership visit, download and run the "IPMA \- Image Processing Module A \(IPMA\) Recovery" app in the FDRS scan tool. Select and run the GWM Ethernet Update option from the apps menu. If IPMA communication had to be restored using the Recovery App, download and run the "IPMA \- Image Processing Module \(IPMA\) Alignm
- [TSB 25\-2512](/bulletins/11024522.md), 2025-10-28, Service bulletin: LANE DEPARTURE: ASSIST; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; ELECTRICAL SYSTEM. This article supersedes TSB 25\-2104 to update the labor times associated with the Service Procedure. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: \* Inoperative BlueCruise and lane centering \* DTC U2018:51 stored in the camera module \- rear \(CMR\) \* DTC U0565:86 stored in the image processing module A \(IPMA\) \* DTC U3000:49 is not stored in the CMR This may be due to the software in the CMR.
- [TSB 25\-2427](/bulletins/11023196.md), 2025-09-18, Service bulletin: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; LANE DEPARTURE: ASSIST. Some of the vehicles listed in the Model statement above may exhibit an inoperative Blue Cruise and Lane Keeping system with diagnostic trouble code \(DTC\) U3000:49 with a status byte of 8F stored in the camera module\-rear \(CMR\). This may be due to the CMR software level. NOTE: The driver status monitor camera module may also be called camera module\-rear.

JSON: [/v1/bulletins/11006769](/v1/bulletins/11006769)

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