Service bulletin LI83.70-P-078292
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 11006688 |
| Published by NHTSA | 2024-08-30 |
| Manufacturer's number | LI83.70-P-078292 |
| Manufacturer's date | 2024-08-13 |
| NHTSA component | VISIBILITY/WIPER; ELECTRICAL SYSTEM |
NHTSA's summary
Complaint Red warning message in instrument cluster: "Towing not allowed, see Operator's Manual, consult workshop without starting the engine again". Cause Missing diaphragm on high voltage PTC (interior heating) N33/14 component part results in moisture buildup in the installation space for the heater and causes an insulation fault. The entry of moisture into the high voltage PTC (interior heating) N33/14 in the high voltage wiring harness to the DC/DC converter N83/1 causes a slow-acting insulation fault. This may occur sporadically only to start with before actively developing over time. Remedy Exchange high voltage PTC (interior heating) N33/14 with new part with diaphragm (production date as from 22T231, see component part label). If necessary, and after further testing/measurement, replace wiring harness for DC/DC converter N83/1 to high voltage PTC (interior heating) N33/14. Note: According to the Replacement Parts Department only high voltage PTCs (interior heating) with a diaphragm and with production date as from 22T231 are available!
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system, Glass, wipers and mirrors, Wipers and washers
| MERCEDES-BENZ AMG EQE | 2023 to 2024 |
|---|---|
| MERCEDES-BENZ AMG EQS | 2022 to 2024 |
| MERCEDES-BENZ AMG EQS 53 | 2022 to 2023 |
| MERCEDES-BENZ AMG EQS 53 4MATIC | 2023 to 2024 |
| MERCEDES-BENZ EQE 350 4MATIC | 2024 |
| MERCEDES-BENZ EQE 350+ | 2023 to 2024 |
| MERCEDES-BENZ EQE 500 | 2023 to 2024 |
| MERCEDES-BENZ EQS 450 | 2022 |
| MERCEDES-BENZ EQS 450+ | 2022 to 2024 |
| MERCEDES-BENZ EQS 580 | 2022 to 2024 |
| MERCEDES-BENZ EQS SUV 450 4MATIC | 2023 to 2025 |
| MERCEDES-BENZ EQS SUV 450+ | 2023 to 2025 |
| MERCEDES-BENZ EQS SUV 580 4MATIC | 2023 to 2025 |
| MERCEDES-BENZ redundant EQE 350 | 2024 |
| MERCEDES-BENZ redundant EQE 350 4MATIC | 2023 |
| MERCEDES-BENZ redundant EQS 450 | 2023 to 2024 |
| MERCEDES-MAYBACH EQS SUV 680 4MATIC | 2024 to 2025 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.