# Warranty extension WTY040\_OWNR

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Warranty extension
- NHTSA id: 11006428
- Published by NHTSA: 2024\-08\-15
- Manufacturer's number: WTY040\_OWNR
- Manufacturer's date: 2024\-08\-19
- Campaign id or software version: WTY040
- NHTSA component: SUSPENSION

## NHTSA's summary

WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION \(WTY040\) \- This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to noisy and/or stiff self\-leveling rear shock absorber\(s\) in 2020\-2024 MY Telluride vehicles produced through September 14, 2023, AND equipped with one or both self\-leveling rear shock absorber\(s\) produced through May 12, 2023. The term of the warranty is being extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address noise from the rear suspension when traveling over bumps and/or a firmer/stiff ride quality while driving free of charge at no cost to you.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11006428-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11006428-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Suspension

## Vehicles listed

- 2020 to 2024 KIA TELLURIDE

## Other bulletins for the same vehicles and component

- [WTY040\_TSB\_R1](/bulletins/11008052.md), 2024-09-26, Warranty extension: SUSPENSION. TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: SELF\-LEVELING REAR SHOCK ABSORBER INSPECTION/REPLACEMENT \(WTY040\) \- This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the ‘Warranty Extension Program \(WTY040\)’ to inspect and, if necessary, replace the self\-leveling rear shock absorber\(s\) on certain 2020\-2024MY Telluride \(ON\) vehicles manufactured from January 10, 2019 through September 14, 2023, AND equipped with ‘self\-leveling’ rear shock absorber\(s\) produced through June 04, 2023. The term of the warranty is being extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. The affected vehicles may exhibit a noise from the rear suspension while traveling over bumps and/or a firm/stiff ride quality while driving. This concern does not impact the drivability or safety of the vehicle.
- [WTY040\_TSB](/bulletins/11007862.md), 2024-09-17, Warranty extension: SUSPENSION. TECHNICAL SERVICE BULLETIN: SELF\-LEVELING REAR SHOCK ABSORBER INSPECTION/REPLACEMENT \(WTY040\) \- This bulletin provides information associated with the ‘Warranty Extension Program \(WTY040\)’ to inspect and, if necessary, replace the self\-leveling rear shock absorber\(s\) on certain 2020\-2024MY Telluride \(ON\) vehicles manufactured from January 10, 2019 through September 14, 2023, AND equipped with ‘self\-leveling’ rear shock absorber\(s\) produced through June 04, 2023. The term of the warranty is being extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. The affected vehicles may exhibit a noise from the rear suspension while traveling over bumps and/or a firm/stiff ride quality while driving. This concern does not impact the drivability or safety of the vehicle.
- [WTY040\_REIMB](/bulletins/11006430.md), 2024-08-16, Warranty extension: SUSPENSION. WARRANTY EXTENSION CAMPAIGN: REQUEST FOR REIMBURSEMENT FORM \(WTY040\) \- This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension campaign program launch.
- [WTY040\_QA](/bulletins/11006429.md), 2024-08-15, Warranty extension: SUSPENSION. WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER \(WTY040\) \- This document is the Question and Answer Guide containing the most frequently asked questions regarding the Warranty Extension Campaign WTY040.
- [WTY040\_DPSM](/bulletins/11006427.md), 2024-08-15, Warranty extension: SUSPENSION. WARRANTY EXTENSION CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO \(WTY040\) \- This document is the announcement to the dealer Parts and Service managers advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to noisy and/or stiff self\-leveling rear shock absorber\(s\) in 2020\-2024 MY Telluride vehicles produced through September 14, 2023, AND equipped with one or both self\-leveling rear shock absorber\(s\) produced through May 12, 2023. The term of the warranty is being extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address noise from the rear suspension when traveling over bumps and/or a firmer/stiff ride quality while driving free of charge at no cost to you.
- [WTY040\_DP](/bulletins/11006426.md), 2024-08-15, Warranty extension: SUSPENSION. WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO \(WTY040\) \- This document is the announcement to the dealer principals advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to noisy and/or stiff self\-leveling rear shock absorber\(s\) in 2020\-2024 MY Telluride vehicles produced through September 14, 2023, AND equipped with one or both self\-leveling rear shock absorber\(s\) produced through May 12, 2023. The term of the warranty is being extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address noise from the rear suspension when traveling over bumps and/or a firmer/stiff ride quality while driving free of charge at no cost to you.
- [PS750](/bulletins/10242913.md), 2023-10-01, Service bulletin: POWER TRAIN; STEERING; SUSPENSION. PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE \- This Pitstop provides information regarding potential concerns with the All\-Wheel\-Drive \(AWD\) system due to tire sizes of differing circumference. Some customers may complain of a chatter sensation felt in the drivetrain of the vehicle and/or the failure of drivetrain component\(s\). A difference in tire size \(width, aspect ratio, construction, rim diameter etc.\) may be the cause.
- [TSB\_CHA113\_R1](/bulletins/10239753.md), 2023-08-02, Service bulletin: SUSPENSION. TECHNICAL SERVICE BULLETIN: REAR SHOCK ABSORBER ASSEMBLY NOISE \- This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to replace the rear self\-leveling shock insulator and locking nut on some 2020\-2021MY Telluride \(ON\) vehicles produced from January 1, 2019 through December 1, 2020 which may exhibit noise from the rear of the vehicle while driving over bumps or on a bumpy road. Replacing the insulator instead of the complete rear shock assembly is recommended to help raise customer satisfaction with the reduced customer repair expense.
- [TSB\_TRA099](/bulletins/10206644.md), 2022-01-20, Service bulletin: SUSPENSION; POWER TRAIN; TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS. TECHNICAL SERVICE BULLETIN: TELLURIDE \(AWD\) VIBRATION AT HIGHWAY SPEED INSPECTION AND REPAIR \- This bulletin provides information regarding some 2020\-2021MY Telluride \(ON\) AWD vehicles produced from SOP through February 28, 2021, which may exhibit vibration at highways speeds between 60\-75MPH. Follow the flowchart on page 2 to inspect the vehicle's tires \(tire pressure and road force values\) and adjust tire \(RFV\)/tire balance. If the vibration is still present, replacement of additional parts \(propeller shaft and AWD coupling\) may be required to correct the concern.
- [TSB\_CHA113](/bulletins/10206640.md), 2022-01-20, Service bulletin: SUSPENSION:REAR:SHOCK ABSORBER; EQUIPMENT:MECHANICAL; STRUCTURE. TECHNICAL SERVICE BULLETIN: REAR SHOCK ABSORBER ASSEMBLY NOISE \- This bulletin provides information to replace the rear self\-leveling shock insulator and locking nut on some 2020\-2021MY Telluride \(ON\) vehicles produced from January 1, 2019 through December 1, 2020 which may exhibit noise from the rear of the vehicle while driving over bumps or on a bumpy road. Replacing the insulator instead of the complete rear shock assembly is recommended to help raise customer satisfaction with the reduced customer repair expense.

JSON: [/v1/bulletins/11006428](/v1/bulletins/11006428)

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