# Service bulletin 23\-NA\-084

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11006379
- Published by NHTSA: 2024\-08\-15
- Manufacturer's number: 23\-NA\-084
- Manufacturer's date: 2024\-07\-24
- NHTSA component: BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING; VISIBILITY/WIPER; ELECTRICAL SYSTEM

## NHTSA's summary

This service bulletin provides repair information to correct a customer concern of a Blue Hourglass and No Gridlines on Radio Rear View Camera Display While in Reverse.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11006379-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11006379-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Electrical system, Glass, wipers and mirrors, Backup camera, Wipers and washers

## Vehicles listed

- 2021 to 2023 CADILLAC CT5
- 2021 CADILLAC ESCALADE
- 2021 CADILLAC ESCALADE ESV

## Other bulletins for the same vehicles and component

- [24\-NA\-164](/bulletins/11017050.md), 2025-04-15, Service bulletin: VISIBILITY/WIPER. This bulletin provides information on Wiper Blade Maintenance Tips.
- [24\-NA\-164](/bulletins/11015215.md), 2025-03-06, Service bulletin: VISIBILITY/WIPER. This bulletin provides information on Wiper Blade Maintenance Tips.
- [21\-NA\-043](/bulletins/11014230.md), 2025-02-12, Service bulletin: VISIBILITY/WIPER; SERVICE BRAKES; ENGINE; ELECTRICAL SYSTEM; WHEELS. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold \(prepping\) to the customer.
- [23\-NA\-167](/bulletins/11011946.md), 2024-12-18, Service bulletin: VISIBILITY/WIPER. This informational bulletin provides information on Outside Rear View Mirror Defog or Defrost Times Different for Passenger and Driver Mirrors.
- [24\-NA\-164](/bulletins/11008000.md), 2024-09-25, Service bulletin: VISIBILITY/WIPER. This bulletin provides information on Wiper Blade Maintenance Tips.
- [PI0754G](/bulletins/11006511.md), 2024-08-17, Service bulletin: VISIBILITY/WIPER. This PI provides information on Rear and Side Tempered Glass Spots \(Quench Marks\) and that they are a normal characteristic.
- [PIT6087](/bulletins/10247357.md), 2023-12-18, Service bulletin: BACK OVER PREVENTION. This Preliminary information communicates the proper installation of the Left and Right Side Obstacle Detection Control Modules
- [N23\-241926](/bulletins/10243582.md), 2023-10-05, Service bulletin: BACK OVER PREVENTION:SOFTWARE. '\(There may be future updates under this same release number.\) Your Cadillac keeps getting better. This vehicle software update includes the following: Updates made to help prevent unwanted power consumption while undergoing a vehicle software update. A variety of other minor software updates to help make your driving and in\-vehicle experience better. Better Never Stops™
- [N23\-241926](/bulletins/10243578.md), 2023-10-05, Service bulletin: BACK OVER PREVENTION:SOFTWARE. '\(There may be future updates under this same release number.\) Your vehicle keeps getting better. This vehicle software update includes the following: Refinements: •Updates made to the overall vehicle software update process. Better Never Stops™
- [N23\-241156](/bulletins/10243572.md), 2023-10-05, Service bulletin: BACK OVER PREVENTION:SOFTWARE. \(There may be future updates under this same release number.\) Your vehicle keeps getting better. This vehicle software update includes the following: Refinements: •Updates made to the overall vehicle software update process. Better Never Stops™

JSON: [/v1/bulletins/11006379](/v1/bulletins/11006379)

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