# Service bulletin PIP5712C

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11006285
- Published by NHTSA: 2024\-08\-13
- Manufacturer's number: PIP5712C
- Manufacturer's date: 2024\-08\-13
- NHTSA component: ENGINE

## NHTSA's summary

This Preliminary information communicates to the technician a service Diagnostic / Repair tip to avoid causing the crankshaft sprocket to disengage from the crankshaft during crankshaft balancer or cam drive system component related service procedures.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11006285-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11006285-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Engine

## Vehicles listed

- 2020 to 2024 BUICK ENCORE GX
- 2021 to 2024 BUICK ENVISION
- 2024 BUICK ENVISTA
- 2020 to 2024 CADILLAC CT5
- 2019 to 2020 CADILLAC CT6
- 2019 to 2024 CADILLAC XT4
- 2020 to 2024 CADILLAC XT5
- 2020 to 2024 CADILLAC XT6
- 2020 to 2024 CHEVROLET BLAZER
- 2019 to 2024 CHEVROLET SILVERADO 1500
- 2021 CHEVROLET TRAILBLAZER
- 2024 CHEVROLET TRAX
- 2020 to 2023 GMC ACADIA
- 2019 to 2024 GMC SIERRA 1500

## Recalls for the same vehicles and component

- [2025225](/recalls/tc/2025225.md), 2025-04-24: Engine
- [25V274000](/recalls/nhtsa/25V274000.md), 2025-04-24: ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
- [21V346000](/recalls/nhtsa/21V346000.md), 2021-05-13: ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE \(ECU/ECM\):SOFTWARE
- [19V328000](/recalls/nhtsa/19V328000.md), 2019-04-25: ENGINE

## Other bulletins for the same vehicles and component

- [N262570770\-03](/bulletins/11038560.md), 2026-10-16, Service campaign: ENGINE. Certain vehicles may have a condition in which the thermal break tabs induce stress into the radiator causing a coolant leak. Dealers are to cut the thermal break tabs on the radiator.
- [N262576260](/bulletins/11038468.md), 2026-10-15, Service campaign: ENGINE. General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles may have a condition that could cause a small exhaust leak at the catalytic converter inlet. Dealers are to replace the catalytic converter inlet clamp and to inspect the catalytic converter – replacing it if damage is observed. The repairs will be made at no charge to the customer.
- [N262570770\-02](/bulletins/11037486.md), 2026-09-25, Service campaign: ENGINE. Certain vehicles may have a condition in which the thermal break tabs induce stress into the radiator causing a coolant leak. Dealers are to cut the thermal break tabs on the radiator.
- [N262570770\-01](/bulletins/11037367.md), 2026-09-18, Service campaign: ENGINE. Certain vehicles may have a condition in which the thermal break tabs induce stress into the radiator causing a coolant leak. Dealers are to cut the thermal break tabs on the radiator.
- [N262570770](/bulletins/11037318.md), 2026-09-15, Service campaign: ENGINE. Certain vehicles may have a condition in which the thermal break tabs induce stress into the radiator causing a coolant leak. Dealers are to cut the thermal break tabs on the radiator.
- [N242484750\-02](/bulletins/11036594.md), 2026-09-01, Warranty extension: ENGINE. Special Coverage. Certain 2022 model year Buick Encore GX and Chevrolet Trailblazer vehicles, equipped with a 1.2L engine, may have a condition that could cause the turbocharger to fail. If this condition occurs, the Malfunction Indicator Lamp \(Check Engine Light\) will illuminate, and a diagnostic trouble code will set. Additionally, a message may be displayed indicating the vehicle’s available engine power is reduced. This special coverage covers the condition described above for a period of 15 years or 150,000 miles \(240,000 km\), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after January 14, 2025, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to January 14, 2025, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage \(“Customers”\) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to replace the turbocharger as necessary. The repairs will be made at no charge to the customer.
- [N242450640\-02](/bulletins/11036593.md), 2026-09-01, Warranty extension: ENGINE. Special Coverage. Certain 2021 model year Buick Encore GX and Chevrolet Trailblazer vehicles, equipped with a 1.2L engine, may have a condition that could cause the turbocharger to fail. If this condition occurs, the Malfunction Indicator Lamp \(Check Engine Light\) will illuminate, and a diagnostic trouble code will set. Additionally, a message may be displayed indicating the vehicle’s available engine power is reduced. This special coverage covers the condition described above for a period of 15 years or 150,000 miles \(240,000 km\), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after November 6, 2024, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to November 6, 2024, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage \(“Customers”\) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to replace the turbocharger as necessary. The repairs will be made at no charge to the customer.
- [N232407740\-03](/bulletins/11036592.md), 2026-09-01, Warranty extension: ENGINE. Special Coverage. Certain 2020 model year Buick Encore GX vehicles, equipped with a 1.2L engine, may have a condition that could cause the turbocharger to fail. If this condition occurs, the Malfunction Indicator Lamp \(Check Engine Light\) will illuminate, and a diagnostic trouble code will set. Additionally, a message may be displayed indicating the vehicle’s available engine power is reduced. This special coverage covers the condition described above for a period of 15 years or 150,000 miles \(240,000 km\), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after August 8, 2023, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to August 8, 2023, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage \(“Customers”\) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to replace the turbocharger as necessary. The repairs will be made at no charge to the customer.
- [N262552610](/bulletins/11032438.md), 2026-05-07, Service campaign: ENGINE. Certain vehicles may have a condition that could cause the crankcase pressure sensor to fail. If this failure occurs, the Malfunction Indicator Light \(Check Engine Light\) will illuminate and a diagnostic trouble code will set. This special coverage covers the condition described above for a period of 15 years or 150,000 miles \(240,000 km\), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after May 6, 2026, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to May 6, 2026, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage \(“Customers”\) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to replace the crankcase pressure sensor as necessary. The repairs will be made at no charge to the customer.
- [N262548050](/bulletins/11031551.md), 2026-04-24, Service bulletin: ENGINE. This message is to inform dealers that Special Coverage N262548050 is being temporarily suspended for the models above. Involved vehicles will be temporarily removed from IVH. Dealers will be notified when repairs can be resumed. We apologize for any inconvenience this situation may cause.

JSON: [/v1/bulletins/11006285](/v1/bulletins/11006285)

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