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Service bulletin SSM 52724

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11005748
Published by NHTSA2024-08-06
Manufacturer's numberSSM 52724
Manufacturer's date2024-07-16
NHTSA componentUNKNOWN OR OTHER

NHTSA's summary

Some 2024 Nautilus and 2025 Explorer/Police Interceptor Utility vehicles may exhibit a symptom where the vehicle's right (passenger) exterior mirror does not come out of the folded position after the vehicle is unlocked. This may be due to a software concern within the driver's door module (DDM) and passenger's door module (PDM)

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Vehicles listed
FORD EXPLORER2025
LINCOLN NAUTILUS2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.