# Service bulletin SSM 52722

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11005746
- Published by NHTSA: 2024\-08\-06
- Manufacturer's number: SSM 52722
- Manufacturer's date: 2024\-07\-16
- NHTSA component: UNKNOWN OR OTHER

## NHTSA's summary

Some 2019\-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various FordPass/LincolnWay connectivity concerns including but not limited to: missing activation prompt \(pop\-up\) on the vehicle's center display screen when attempting to activate vehicle through FordPass/LincolnWay, incorrect location/global positioning system \(GPS\) reported through FordPass/LincolnWay, problems with remote commands being performed through FordPass/LincolnWay, incorrect data/information reported on FordPass/LincolnWay. These symptoms will be accompanied by diagnostic trouble code \(DTC\) B156D:89 in the TCU. This may be due the accessory protocol interface module \(APIM\) software

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11005746-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11005746-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Trouble codes named

B156D

## Vehicles listed

- 2021 to 2023 FORD BRONCO SPORT
- 2020 to 2022 FORD ECOSPORT
- 2019 to 2020 FORD EDGE
- 2020 to 2022 FORD ESCAPE
- 2020 to 2021 FORD EXPEDITION
- 2020 to 2024 FORD EXPLORER
- 2019 to 2020 FORD F\-150
- 2020 to 2022 FORD F\-250 SD
- 2020 to 2022 FORD F\-350 SD
- 2020 to 2022 FORD F\-450 SD
- 2020 to 2022 FORD F\-550 SD
- 2019 to 2020 FORD FUSION
- 2022 to 2024 FORD MAVERICK
- 2019 to 2023 FORD MUSTANG
- 2019 to 2023 FORD RANGER
- 2020 to 2024 FORD TRANSIT
- 2019 to 2021 FORD TRANSIT CONNECT
- 2020 to 2024 LINCOLN AVIATOR
- 2019 to 2020 LINCOLN CONTINENTAL
- 2020 to 2022 LINCOLN CORSAIR
- 2019 to 2020 LINCOLN MKX
- 2019 to 2020 LINCOLN MKZ
- 2019 to 2020 LINCOLN NAUTILUS
- 2020 to 2021 LINCOLN NAVIGATOR

JSON: [/v1/bulletins/11005746](/v1/bulletins/11005746)

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