# Service bulletin SSM 52719

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11005744
- Published by NHTSA: 2024\-08\-06
- Manufacturer's number: SSM 52719
- Manufacturer's date: 2024\-07\-12
- NHTSA component: UNKNOWN OR OTHER

## NHTSA's summary

Some 2021\-2023 F\-150 vehicles and 2024 F\-150 Lightning vehicles may exhibit modules on the high\-speed controller area network 2 \(HS\-CAN2\), high\-speed controller area network 3 \(HS\-CAN3\), high\-speed controller area network 4 \(HS\-CAN4\) and/or the medium\-speed controller area networks \(MS\-CAN\) not responding to the Ford Diagnosis and Repair System \(FDRS\) and the modules on these networks fail the network test without any diagnostic trouble codes \(DTCs\) tied to the affected modules. The modules on the flexible data rate controller area network 2 \(FD\-CAN1\) and the high\-speed controller area network 1 \(HS\-CAN1\) will communicate with the FDRS. Vehicles equipped with a power opening/closing tailgate may also exhibit an intermittent inoperative power tailgate. This may be due to the gateway module A \(GWM\) not being configured properly. To correct this condition, download and run the GWM \- Gateway Module A \(GWM\) Configuration application using the latest version of the FDRS. For claiming, use causal part number 14G490 and applicable labor times from Section 10 of the Service Labor Times Standard \(SLTS\) Manual.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11005744-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11005744-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Vehicles listed

- 2021 to 2023 FORD F\-150
- 2024 FORD F\-150 LIGHTNING BEV

JSON: [/v1/bulletins/11005744](/v1/bulletins/11005744)

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