# Service bulletin 08\-173\-24 A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 11005700 - Published by NHTSA: 2024\-08\-05 - Manufacturer's number: 08\-173\-24 - Manufacturer's date: 2024\-07\-31 - NHTSA component: UNKNOWN OR OTHER; ELECTRICAL SYSTEM - Manufacturer's system: Radio ## NHTSA's summary "Radio Over The Air Update to T27.46 Software Version Customers may also experience one or more of the following: ● Navigation signal drops out. Maps not loading on the Instrument Panel Cluster \(IPC\) display. ● Cannot change satellite stations, display shows one station on screen but is playing another. ● Battery drain. ● A Black screen after clicking accept at start up \(Rearview camera functions normally\). ● Radio resets \(Rearview camera functions normally\). ● Wireless connectivity disconnecting. ● CarPlay® icon does not appear in device manager. ● Audio disruptions. ● SXMT inoperative. ● Audio mute. ● Passenger screen blank. ● Passenger screen apps missing. ● Missing profiles icon. ● IPC displays incorrect audio source. ● Radio is slow to respond. ● Trailer tire pressure configurations deleted. ● Steering wheel controls skipping SXMT channels. ● Recent calls not displayed. ● Phone audio playing when ignition is off. In addition, the following software enhancement\(s\) are available: ● Icon size/layout improvements. ● Carplay/Android Auto® improvements. ● Uconnect Phone improvements. ● FOTA improvements. ● Passenger screen camera app improvements. ● Voice Recognition \(VR\) command improvements. This bulletin provides information regarding the latest FOTA update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T25.48 or T25.51 to T27.46." ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11005700-0001.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11005700-9999.pdf) The document is the manufacturer's. This site does not hold it. ## Components Electrical system ## Vehicles listed - 2022 to 2023 JEEP COMPASS - 2022 to 2023 RAM 1500 - 2022 to 2023 RAM 2500 - 2022 to 2023 RAM 3500 - 2022 to 2023 RAM 4500 - 2022 to 2023 RAM 5500 - 2022 to 2023 RAM PROMASTER ## Recalls for the same vehicles and component - [25V298000](/recalls/nhtsa/25V298000.md), 2025-05-08: AIR BAGS; ELECTRICAL SYSTEM:WIRING - [23V576000](/recalls/nhtsa/23V576000.md), 2023-08-14: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL - [2023026](/recalls/tc/2023026.md), 2023-02-09: Electrical - [23V060000](/recalls/nhtsa/23V060000.md), 2023-02-09: ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS - [23V058000](/recalls/nhtsa/23V058000.md), 2023-02-09: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL - [2021629](/recalls/tc/2021629.md), 2021-10-14: Electrical - [21V798000](/recalls/nhtsa/21V798000.md), 2021-10-14: ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS ## Other bulletins for the same vehicles and component - [9100900](/bulletins/11037346.md), 2026-09-17, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040. - [9100901](/bulletins/11037344.md), 2026-09-17, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040. - [08\-323\-26](/bulletins/11036745.md), 2026-09-03, Service bulletin: ELECTRICAL SYSTEM. Service 4WD Light Illuminated Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ● C2260\-63 \- ECU Internal Performance \- Circuit Component Protection Time\-Out Customers may also comment on the following: ● Service 4WD indicator is illuminated. - [113855](/bulletins/11036364.md), 2026-08-26, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. SWITCH AND BEZEL \- FRONT DOOR - [113854](/bulletins/11036363.md), 2026-08-26, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. SWITCH AND BEZEL \- FRONT DOOR - [114072](/bulletins/11036362.md), 2026-08-26, Service bulletin: ELECTRICAL SYSTEM. MOTOR \- WINDOW REGULATOR - [114073](/bulletins/11036361.md), 2026-08-26, Service bulletin: ELECTRICAL SYSTEM. MOTOR \- WINDOW REGULATOR - [113823](/bulletins/11036171.md), 2026-08-13, Service bulletin: ELECTRICAL SYSTEM. WIRING \- HEADLAMP TO DASH - [S268A000016](/bulletins/11035996.md), 2026-08-06, Service bulletin: ELECTRICAL SYSTEM. R1L Radio Screen Goes Blank after transitioning from logistic to customer mode - [113744](/bulletins/11035981.md), 2026-08-06, Service bulletin: ENGINE; ELECTRICAL SYSTEM. SENSOR \- TURBOCHARGER SPEED JSON: [/v1/bulletins/11005700](/v1/bulletins/11005700) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%2008-173-24&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F11005700&vehicle=Service%20bulletin%2008-173-24)