# Service bulletin TSB\_ELE341\_R1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11005366
- Published by NHTSA: 2024\-07\-31
- Manufacturer's number: TSB\_ELE341\_R1
- Manufacturer's date: 2024\-07\-29
- NHTSA component: ELECTRICAL SYSTEM
- Manufacturer's system: ELE

## NHTSA's summary

TECHNICAL SERVICE BULLETIN: CCNC \- DEALER MODE, FACTORY AND NETWORK RESET \- This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to access the ‘Dealer Mode’ function on 2024MY\~ models listed on page 5 equipped with a Connected Car Navigation Cockpit \(ccNC\) head unit, and to perform a ‘Reset Network’ and/or ‘Factory Reset’ to address customer concerns related to activation of Kia Connect or Kia Connect features that may have stopped working.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11005366-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11005366-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2024 KIA EV9
- 2024 KIA SORENTO
- 2025 KIA SORENTO HYBRID

## Recalls for the same vehicles and component

- [26V431000](/recalls/nhtsa/26V431000.md), 2026-07-02: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [26V046000](/recalls/nhtsa/26V046000.md), 2026-01-26: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [25V006000](/recalls/nhtsa/25V006000.md), 2025-01-13: ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE; EXTERIOR LIGHTING:TAIL LIGHTS; EXTERIOR LIGHTING:HEADLIGHTS
- [24V757000](/recalls/nhtsa/24V757000.md), 2024-10-10: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [24V287000](/recalls/nhtsa/24V287000.md), 2024-04-23: ELECTRICAL SYSTEM:WIRING

## Other bulletins for the same vehicles and component

- [PS814](/bulletins/11037369.md), 2026-09-18, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This Pitstop provides information related to Electric Vehicle \(EV\) charging on 2024 \- 2026MY EV9 \(MV1, MV1a\) vehicles. In some cases, high\-voltage charging performance may be limited or inoperative and accompanied by an illuminated malfunction indicator lamp \(MIL\) with DTC P343A98 stored. This condition may occur if the Electric Water Pump \#1 \(Power Electronics\) E65 connector and Electric Water Pump \#2 \(High\-Voltage Battery\) E66 connector being inadvertently swapped.
- [TSB\_CLI049\_R2](/bulletins/11036628.md), 2026-09-02, Service bulletin: ELECTRICAL SYSTEM; VISIBILITY/WIPER. TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR – ELECTRICAL A/C COMPRESSOR \- This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Air Conditioning \(A/C\) compressor assembly on some 2011MY\~ Optima Hybrid \(TF HEV, JF HEV/PHEV\), 2015MY\~ Soul EV \(PS EV\), 2017MY\~ Niro \(DE HEV/PHEV/EV\), 2022MY\~ EV6 \(CV\), 2021MY\~ Sorento \(MQ4 HEV/PHEV\), 2023MY\~ Sportage \(NQ5 HEV/PHEV\), and 2023MY\~ Niro \(SG2 EV/HEV/PHEV\) vehicles.
- [PI2601B\_TSB](/bulletins/11036463.md), 2026-08-29, Service bulletin: ELECTRICAL SYSTEM. TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: WIPER MESSAGE LOGIC IMPROVEMENT \(PI2601B\) \- This bulletin provides information to install enhanced windshield wiper software on certain 2024–2026MY EV9 \(MV1, MV1a\) vehicles as listed.
- [PI2601B\_QA](/bulletins/11036462.md), 2026-08-29, Other: ELECTRICAL SYSTEM. PRODUCT IMPROVEMENT CAMPAIGN: QUESTION AND ANSWER \(PI2601B\) \- This document is the Question and Answer Guide containing the most frequently asked questions regarding the Product Improvement Campaign PI2601B.
- [PI2601B\_OWNR](/bulletins/11036461.md), 2026-08-29, Other: ELECTRICAL SYSTEM. PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION \(PI2601B\) \- This document is the owner notification advising that Kia is conducting a Product Improvement Campaign on all 2024\-2025 MY and certain 2026 MY EV9 vehicles to install enhanced windshield wiper software that provides drivers with additional reminders related to the use of the windshield wipers during winter conditions.
- [PI2601B\_OM\_Leaf](/bulletins/11036460.md), 2026-08-29, Other: ELECTRICAL SYSTEM. PRODUCT IMPROVEMENT CAMPAIGN: OWNER'S MANUAL INSERT LEAFLET \(PI2601B\) \- This document is the PI2601B Owner's Manual Insert Leaflet that contains revised information for wipers. Vehicle owners are advised to keep this leaflet with the Owner's Manual.
- [PI2601B\_DPSM](/bulletins/11036459.md), 2026-08-29, Other: ELECTRICAL SYSTEM. PRODUCT IMPROVEMENT CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO \(PI2601B\) \- This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a a Product Improvement Campaign on all 2024\-2025 MY and certain 2026 MY EV9 vehicles, manufactured from September 25, 2023 through July 16, 2026, to install enhanced windshield wiper software that provides drivers with additional reminders related to the use of the windshield wipers during winter weather conditions.
- [PI2601B\_DP](/bulletins/11036458.md), 2026-08-29, Other: ELECTRICAL SYSTEM. PRODUCT IMPROVEMENT CAMPAIGN: DEALER PRINCIPAL MEMO \(PI2601B\) \- This document is the announcement to the dealer principals advising that Kia is conducting a Product Improvement Campaign on all 2024\-2025 MY and certain 2026 MY EV9 vehicles, manufactured from September 25, 2023 through July 16, 2026, to install enhanced windshield wiper software that provides drivers with additional reminders related to the use of the windshield wipers during winter weather conditions.
- [OTA\_ELE413\_NOTES\_R2](/bulletins/11033980.md), 2026-06-18, Over\-the\-air update: ELECTRICAL SYSTEM. RELEASE NOTES: OVER\-THE\-AIR: SOFTWARE UPDATE FOR DATA CONNECTIVITY \(ELE413 Revision 2\) \- This Over\-the\-Air \(OTA\) software update is designed to update the Data Connectivity Unit \(DCU\) logic of certain 2025 \- 2026MY Carnival, EV9, K5 and Sorento vehicles. This update is designed to improve the vehicle’s network communication performance.
- [TSB\_ELE422](/bulletins/11033217.md), 2026-06-03, Service bulletin: ELECTRICAL SYSTEM. TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM \- This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. The software update may improve system performance, enhance existing features, and apply the latest operating software for supported vehicles \(2021\-2026MY All Models\).

JSON: [/v1/bulletins/11005366](/v1/bulletins/11005366)

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