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Service bulletin LI27.10-P-075869

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11005331
Published by NHTSA2024-07-30
Manufacturer's numberLI27.10-P-075869
Manufacturer's date2024-07-09
NHTSA componentPOWER TRAIN

NHTSA's summary

Complaint Only vehicles with a variable transfer case are affected. Can be identified through control unit N45 or N15/7 in the quick test When accelerating with light load, vibrations or jolting sensation may come from the drivetrain Cause Modified oil quality of the transfer case over time Remedy Check initial quick test for faults in the following control units N45 - All-wheel drive (ARS) N127 - 'Drivetrain' (PTCU) control unit Y3/8 - Transmission control for 9-gear transmission (VGS) N3/10 - Engine electronics for combustion engine If faults are present, process them as per the guided test in Xentry If no faults are present: Check the oil level of the transmission If the oil level is correct: Unplug the connector for the transfer cases control unit Reassess the vehicle on a subsequent test drive If the complaint no longer occurs: Perform an oil change of the transfer case Reassess the vehicle following the oil change If the problem continues to occur with the plug removed or after the oil change has been carried out: Create a TIPS case with the following data Initial quick test with fault freeze frame data EEPROM data from Y3/8 Transmission control unit EEPROM data from N45 All-wheel drive Injector performance data

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline

Vehicles listed
MERCEDES BENZ C 300 4MATIC2018
MERCEDES-BENZ AMG C432016 to 2018
MERCEDES-BENZ AMG C432020 to 2024
MERCEDES-BENZ AMG C632019 to 2021
MERCEDES-BENZ AMG C63 S2019 to 2021
MERCEDES-BENZ AMG C63 S2023
MERCEDES-BENZ AMG CLS532019 to 2021
MERCEDES-BENZ AMG E432017 to 2018
MERCEDES-BENZ AMG E532019 to 2023
MERCEDES-BENZ AMG E632018 to 2020
MERCEDES-BENZ AMG E632022
MERCEDES-BENZ AMG E63 S2023
MERCEDES-BENZ AMG E63S2018 to 2022
MERCEDES-BENZ AMG G632019 to 2024
MERCEDES-BENZ AMG GLC432017 to 2023
MERCEDES-BENZ AMG GLC632018 to 2022
MERCEDES-BENZ AMG GLC63 S2020 to 2022
MERCEDES-BENZ AMG GLC63S2018 to 2019
MERCEDES-BENZ AMG GLE432017 to 2020
MERCEDES-BENZ AMG GLE532021
MERCEDES-BENZ AMG GLE53 4MATIC+2023 to 2024
MERCEDES-BENZ AMG GLE632018
MERCEDES-BENZ AMG GLE632020 to 2021
MERCEDES-BENZ AMG GLE632024
MERCEDES-BENZ AMG GLE63 S 4MATIC+2023 to 2024
MERCEDES-BENZ AMG GLE63S2018
MERCEDES-BENZ AMG GLS632020 to 2021
MERCEDES-BENZ AMG GLS63 4MATIC+2023
MERCEDES-BENZ AMG GT432020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ AMG GT532019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ AMG GT632019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ AMG GT63 S2023 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ AMG GT63S2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ AMG S632018 to 2021
MERCEDES-BENZ AMG SL632022 to 2023
MERCEDES-BENZ AMG SL63 S E2024
MERCEDES-BENZ AMG SLC432017 to 2019
MERCEDES-BENZ C 3002017 to 2024
MERCEDES-BENZ C 3502020
MERCEDES-BENZ CLS 4502019 to 2023
MERCEDES-BENZ CLS 5502016
MERCEDES-BENZ CLS 5502018
MERCEDES-BENZ CLS5502015
MERCEDES-BENZ CLS5502017
MERCEDES-BENZ E 3002018 to 2019
MERCEDES-BENZ E 3502020 to 2023
MERCEDES-BENZ E 350 E2021
MERCEDES-BENZ E 4002018
MERCEDES-BENZ E 4502019 to 2023
MERCEDES-BENZ E3002016 to 2017
MERCEDES-BENZ E4002016 to 2017
MERCEDES-BENZ G 5502019 to 2024
MERCEDES-BENZ GL3502017
MERCEDES-BENZ GL4502017
MERCEDES-BENZ GLC 3002018 to 2023
MERCEDES-BENZ GLC 350 E2020 to 2021
MERCEDES-BENZ GLC3002016 to 2017
MERCEDES-BENZ GLE 3502018 to 2020
MERCEDES-BENZ GLE 3502022 to 2024
MERCEDES-BENZ GLE 350 E2020
MERCEDES-BENZ GLE 4002018 to 2019
MERCEDES-BENZ GLE 400 E2024
MERCEDES-BENZ GLE 4502020 to 2024
MERCEDES-BENZ GLE 5802020 to 2021
MERCEDES-BENZ GLE 580 4MATIC2022 to 2024
MERCEDES-BENZ GLE3502016
MERCEDES-BENZ GLE350D2016
MERCEDES-BENZ GLE4002017
MERCEDES-BENZ GLE4502016 to 2017
MERCEDES-BENZ GLS 4502018 to 2020
MERCEDES-BENZ GLS 450 4MATIC2022 to 2024
MERCEDES-BENZ GLS 5502018 to 2019
MERCEDES-BENZ GLS 580 4MATIC2020
MERCEDES-BENZ GLS 580 4MATIC2022 to 2024
MERCEDES-BENZ GLS350D2017
MERCEDES-BENZ GLS4502017
MERCEDES-BENZ GLS4502021
MERCEDES-BENZ GLS5502017
MERCEDES-BENZ GLS5802021
MERCEDES-BENZ S 4502018 to 2020
MERCEDES-BENZ S 5002021
MERCEDES-BENZ S 5002023
MERCEDES-BENZ S 500 4MATIC2022
MERCEDES-BENZ S 500 4MATIC2024
MERCEDES-BENZ S 5602021
MERCEDES-BENZ S 560 E2019 to 2020
MERCEDES-BENZ S 5802021
MERCEDES-BENZ S 5802023
MERCEDES-BENZ S 580 4MATIC2022
MERCEDES-BENZ S 580 4MATIC2024
MERCEDES-BENZ S 580 E2023
MERCEDES-BENZ S 580 E 4MATIC2024
MERCEDES-BENZ S5502017
MERCEDES-BENZ S550 4MATIC2017
MERCEDES-BENZ SL 4502020
MERCEDES-BENZ SL 5502018 to 2020
MERCEDES-BENZ SL4502017
MERCEDES-BENZ SL5502017
MERCEDES-BENZ SLC 3002018 to 2020
MERCEDES-BENZ SLC3002017
MERCEDES-BENZ SLK3002016
MERCEDES-MAYBACH GLS 600 4MATIC2022 to 2024
MERCEDES-MAYBACH S 560 4MATIC2018 to 2020
MERCEDES-MAYBACH S 5802021
MERCEDES-MAYBACH S 580 4MATIC2022 to 2024
MERCEDES-MAYBACH S 6802023 to 2024
MERCEDES-MAYBACH S 680 4MATIC2022
MERCEDES-MAYBACH S5502017

Listing a model year does not mean every vehicle of it is concerned: the document says which.