Service bulletin LI27.10-P-075869
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 11005331 |
| Published by NHTSA | 2024-07-30 |
| Manufacturer's number | LI27.10-P-075869 |
| Manufacturer's date | 2024-07-09 |
| NHTSA component | POWER TRAIN |
NHTSA's summary
Complaint Only vehicles with a variable transfer case are affected. Can be identified through control unit N45 or N15/7 in the quick test When accelerating with light load, vibrations or jolting sensation may come from the drivetrain Cause Modified oil quality of the transfer case over time Remedy Check initial quick test for faults in the following control units N45 - All-wheel drive (ARS) N127 - 'Drivetrain' (PTCU) control unit Y3/8 - Transmission control for 9-gear transmission (VGS) N3/10 - Engine electronics for combustion engine If faults are present, process them as per the guided test in Xentry If no faults are present: Check the oil level of the transmission If the oil level is correct: Unplug the connector for the transfer cases control unit Reassess the vehicle on a subsequent test drive If the complaint no longer occurs: Perform an oil change of the transfer case Reassess the vehicle following the oil change If the problem continues to occur with the plug removed or after the oil change has been carried out: Create a TIPS case with the following data Initial quick test with fault freeze frame data EEPROM data from Y3/8 Transmission control unit EEPROM data from N45 All-wheel drive Injector performance data
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Transmission and driveline
| MERCEDES BENZ C 300 4MATIC | 2018 |
|---|---|
| MERCEDES-BENZ AMG C43 | 2016 to 2018 |
| MERCEDES-BENZ AMG C43 | 2020 to 2024 |
| MERCEDES-BENZ AMG C63 | 2019 to 2021 |
| MERCEDES-BENZ AMG C63 S | 2019 to 2021 |
| MERCEDES-BENZ AMG C63 S | 2023 |
| MERCEDES-BENZ AMG CLS53 | 2019 to 2021 |
| MERCEDES-BENZ AMG E43 | 2017 to 2018 |
| MERCEDES-BENZ AMG E53 | 2019 to 2023 |
| MERCEDES-BENZ AMG E63 | 2018 to 2020 |
| MERCEDES-BENZ AMG E63 | 2022 |
| MERCEDES-BENZ AMG E63 S | 2023 |
| MERCEDES-BENZ AMG E63S | 2018 to 2022 |
| MERCEDES-BENZ AMG G63 | 2019 to 2024 |
| MERCEDES-BENZ AMG GLC43 | 2017 to 2023 |
| MERCEDES-BENZ AMG GLC63 | 2018 to 2022 |
| MERCEDES-BENZ AMG GLC63 S | 2020 to 2022 |
| MERCEDES-BENZ AMG GLC63S | 2018 to 2019 |
| MERCEDES-BENZ AMG GLE43 | 2017 to 2020 |
| MERCEDES-BENZ AMG GLE53 | 2021 |
| MERCEDES-BENZ AMG GLE53 4MATIC+ | 2023 to 2024 |
| MERCEDES-BENZ AMG GLE63 | 2018 |
| MERCEDES-BENZ AMG GLE63 | 2020 to 2021 |
| MERCEDES-BENZ AMG GLE63 | 2024 |
| MERCEDES-BENZ AMG GLE63 S 4MATIC+ | 2023 to 2024 |
| MERCEDES-BENZ AMG GLE63S | 2018 |
| MERCEDES-BENZ AMG GLS63 | 2020 to 2021 |
| MERCEDES-BENZ AMG GLS63 4MATIC+ | 2023 |
| MERCEDES-BENZ AMG GT43 | 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it) |
| MERCEDES-BENZ AMG GT53 | 2019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it) |
| MERCEDES-BENZ AMG GT63 | 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it) |
| MERCEDES-BENZ AMG GT63 S | 2023 (the catalog's model; the bulletin names a series or trim of it) |
| MERCEDES-BENZ AMG GT63S | 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it) |
| MERCEDES-BENZ AMG S63 | 2018 to 2021 |
| MERCEDES-BENZ AMG SL63 | 2022 to 2023 |
| MERCEDES-BENZ AMG SL63 S E | 2024 |
| MERCEDES-BENZ AMG SLC43 | 2017 to 2019 |
| MERCEDES-BENZ C 300 | 2017 to 2024 |
| MERCEDES-BENZ C 350 | 2020 |
| MERCEDES-BENZ CLS 450 | 2019 to 2023 |
| MERCEDES-BENZ CLS 550 | 2016 |
| MERCEDES-BENZ CLS 550 | 2018 |
| MERCEDES-BENZ CLS550 | 2015 |
| MERCEDES-BENZ CLS550 | 2017 |
| MERCEDES-BENZ E 300 | 2018 to 2019 |
| MERCEDES-BENZ E 350 | 2020 to 2023 |
| MERCEDES-BENZ E 350 E | 2021 |
| MERCEDES-BENZ E 400 | 2018 |
| MERCEDES-BENZ E 450 | 2019 to 2023 |
| MERCEDES-BENZ E300 | 2016 to 2017 |
| MERCEDES-BENZ E400 | 2016 to 2017 |
| MERCEDES-BENZ G 550 | 2019 to 2024 |
| MERCEDES-BENZ GL350 | 2017 |
| MERCEDES-BENZ GL450 | 2017 |
| MERCEDES-BENZ GLC 300 | 2018 to 2023 |
| MERCEDES-BENZ GLC 350 E | 2020 to 2021 |
| MERCEDES-BENZ GLC300 | 2016 to 2017 |
| MERCEDES-BENZ GLE 350 | 2018 to 2020 |
| MERCEDES-BENZ GLE 350 | 2022 to 2024 |
| MERCEDES-BENZ GLE 350 E | 2020 |
| MERCEDES-BENZ GLE 400 | 2018 to 2019 |
| MERCEDES-BENZ GLE 400 E | 2024 |
| MERCEDES-BENZ GLE 450 | 2020 to 2024 |
| MERCEDES-BENZ GLE 580 | 2020 to 2021 |
| MERCEDES-BENZ GLE 580 4MATIC | 2022 to 2024 |
| MERCEDES-BENZ GLE350 | 2016 |
| MERCEDES-BENZ GLE350D | 2016 |
| MERCEDES-BENZ GLE400 | 2017 |
| MERCEDES-BENZ GLE450 | 2016 to 2017 |
| MERCEDES-BENZ GLS 450 | 2018 to 2020 |
| MERCEDES-BENZ GLS 450 4MATIC | 2022 to 2024 |
| MERCEDES-BENZ GLS 550 | 2018 to 2019 |
| MERCEDES-BENZ GLS 580 4MATIC | 2020 |
| MERCEDES-BENZ GLS 580 4MATIC | 2022 to 2024 |
| MERCEDES-BENZ GLS350D | 2017 |
| MERCEDES-BENZ GLS450 | 2017 |
| MERCEDES-BENZ GLS450 | 2021 |
| MERCEDES-BENZ GLS550 | 2017 |
| MERCEDES-BENZ GLS580 | 2021 |
| MERCEDES-BENZ S 450 | 2018 to 2020 |
| MERCEDES-BENZ S 500 | 2021 |
| MERCEDES-BENZ S 500 | 2023 |
| MERCEDES-BENZ S 500 4MATIC | 2022 |
| MERCEDES-BENZ S 500 4MATIC | 2024 |
| MERCEDES-BENZ S 560 | 2021 |
| MERCEDES-BENZ S 560 E | 2019 to 2020 |
| MERCEDES-BENZ S 580 | 2021 |
| MERCEDES-BENZ S 580 | 2023 |
| MERCEDES-BENZ S 580 4MATIC | 2022 |
| MERCEDES-BENZ S 580 4MATIC | 2024 |
| MERCEDES-BENZ S 580 E | 2023 |
| MERCEDES-BENZ S 580 E 4MATIC | 2024 |
| MERCEDES-BENZ S550 | 2017 |
| MERCEDES-BENZ S550 4MATIC | 2017 |
| MERCEDES-BENZ SL 450 | 2020 |
| MERCEDES-BENZ SL 550 | 2018 to 2020 |
| MERCEDES-BENZ SL450 | 2017 |
| MERCEDES-BENZ SL550 | 2017 |
| MERCEDES-BENZ SLC 300 | 2018 to 2020 |
| MERCEDES-BENZ SLC300 | 2017 |
| MERCEDES-BENZ SLK300 | 2016 |
| MERCEDES-MAYBACH GLS 600 4MATIC | 2022 to 2024 |
| MERCEDES-MAYBACH S 560 4MATIC | 2018 to 2020 |
| MERCEDES-MAYBACH S 580 | 2021 |
| MERCEDES-MAYBACH S 580 4MATIC | 2022 to 2024 |
| MERCEDES-MAYBACH S 680 | 2023 to 2024 |
| MERCEDES-MAYBACH S 680 4MATIC | 2022 |
| MERCEDES-MAYBACH S550 | 2017 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.