# Service bulletin NTB23\-078

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11005299
- Published by NHTSA: 2024\-07\-29
- Manufacturer's number: NTB23\-078
- Manufacturer's date: 2024\-07\-25
- Campaign id or software version: R23B3
- NHTSA component: SUSPENSION

## NHTSA's summary

REVISION 4 Please discard earlier versions of this bulletin. The announcement from July 2, 2024 has been revised to include the following: • The restriction on parts for this campaign will be removed and dealers will be able to order parts via normal process beginning August 9, 2024 • Parts on order in DBS will be fulfilled

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11005299-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11005299-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Suspension

## Vehicles listed

- 2020 to 2022 NISSAN SENTRA

## Other bulletins for the same vehicles and component

- [NTB23\-078B](/bulletins/11005300.md), 2024-07-29, Service bulletin: SUSPENSION. VOLUNTARY SAFETY RECALL CAMPAIGN 2020\-2022 SENTRA; INNER TIE ROD INTRODUCTION Nissan is conducting this voluntary safety recall campaign on certain specific model year 2020\-2022 Sentra vehicles to replace both inner tie rods. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number R23B3 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY It is the dealer’s responsibility to check Service COMM or Dealer Business Systems \(DBS\) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient \(tourist\) owners and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed.
- [NTB23\-078B](/bulletins/11004150.md), 2024-07-10, Service bulletin: SUSPENSION. REVISION 3 Please discard earlier versions of this bulletin. The announcement from June 18, 2024 has been revised to include the following: • Parts for this campaign will continue to remain on restriction until further notice. • Continue to order parts via DBS and orders will be filled as quickly as parts are received. • The parts availability condition will be closely monitored.
- [NTB23\-078B](/bulletins/11004146.md), 2024-07-10, Service bulletin: SUSPENSION. VOLUNTARY SAFETY RECALL CAMPAIGN 2020\-2022 SENTRA; INNER TIE ROD This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB22\-045A](/bulletins/10234071.md), 2023-04-10, Service bulletin: SUSPENSION; STEERING; ENGINE AND ENGINE COOLING. RATTLE OR KNOCK NOISE FROM FRONT WHEN DRIVING OVER BUMPS AND/OR TURNING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB99\-001F](/bulletins/10206391.md), 2022-01-08, Service bulletin: SUSPENSION. STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB99\-001e](/bulletins/10188377.md), 2021-03-06, Service bulletin: SUSPENSION. STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

JSON: [/v1/bulletins/11005299](/v1/bulletins/11005299)

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