Service bulletin MC610624
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 11005282 |
| Published by NHTSA | 2024-07-26 |
| Manufacturer's number | MC610624 |
| Manufacturer's date | 2024-07-23 |
| NHTSA component | ELECTRICAL SYSTEM |
NHTSA's summary
A drive battery is not recognized in the vehicle and does not respond when the charging status display key ispressed. This is because the state of charge of the battery drops to a low voltage, the battery is put into a deep sleepmode to protect itself. No other state can be established while in deep sleep mode.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system
| BMW CE 02 | 2024 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| MC620425 | 2025-03-21. Service bulletin. The motorcycle can no longer connect with the BMW Motorrad Connected app due to pairing issue. |
|---|---|
| M120125 | 2025-02-03. Service bulletin. Low power and top speed reduced at low temperatures. The power reduction is due to low temperature of the drive battery cells. Summary of the available power: Between approx. 32 °F to 54 °F cell temperature: There will be limited power, the “turtle” symbol is visible in the instrument cluster until the drive battery has warmed up. Between approx. 14 °F to 32 °F cell temperature: When starting, only the drive battery with the higher State of Charge (SoC) is activated. As soon as both batteries have the same SoC, the second drive battery is switched on while driving. (As long as the SoC is not the same, the customer continues to drive with only one drive battery.) For approx. below 14 °F cell temperature: The vehicle cannot be driven because the drive batteries cannot provide enough electrical current. Note: Activation of the second drive battery at low temperatures has been improved with I level XS01-24-07-525 available with ISTA version 4.52.10 or newer. Charging power: The vehicle cannot be charged at below 32 °F cell temperature. (See owner’s manual.) |