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Service campaign 2024070008

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService campaign
NHTSA id11005247
Published by NHTSA2024-07-26
Manufacturer's number2024070008
Manufacturer's date2024-07-26
NHTSA componentPOWER TRAIN

NHTSA's summary

Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2023-2024 EQE SUV (294 platform) vehicles, the powertrain control unit software does not correspond to the latest series production configuration. Due to a faulty shutoff and start sequence in the communication infrastructure, sporadic faults may occur in the communication bus. This may result in various error messages in the instrument cluster, and the vehicle might not start.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline

Vehicles listed
MERCEDES-BENZ AMG EQE SUV 4MATIC2024
MERCEDES-BENZ EQE SUV 350 4MATIC2023
MERCEDES-BENZ EQE SUV 350+2023
MERCEDES-BENZ EQE SUV 500 4MATIC2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.