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Service bulletin B651724

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11005242
Published by NHTSA2024-07-25
Manufacturer's numberB651724
Manufacturer's date2024-07-08
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

It is not possible to complete the setup of the BMW Digital Key function in the vehicle with a smartphone. The main digital key cannot be paired using the My BMW App. The digital key pairing process does notrespond after the message “Please place your smartphone on the NFC tray” appears in the CentralInformation Display (CID). No function is available with the NFC (near-field commumication) card either.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
BMW 330I2023
BMW 4 SERIES2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V0560002026-01-30. ELECTRICAL SYSTEM:STARTER ASSEMBLY
20230932023-02-24. Electrical
23V1180002023-02-23. ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
B6520252026-05-18. Service bulletin. After replacing the Multifunctional Display (MFD), the Central Information Display (CID) is black. The backlight of the CID is illuminated, and touch function does register an audible sound.
B6512242024-06-01. Service bulletin. The Central information Display (CID) screen goes black and the Headunit (HU-H3) resets sporadically.After a short period of time, the function of the CID and HU-H3 is available again. Additionally, fault code B7F8F9 – “HU-H: Reset” will be stored in the HU-H3. The issue may occur multiple times while driving longer distances. CAUSE Unfavorable
B6507242024-05-29. Service campaign. In vehicles that are not mapped to a BMW ID, the manual time setting option is not selectable (greyed-out)in the System Settings menu. Time cannot be manually set in the vehicle.
B8104242024-05-03. Service bulletin. Certain vehicles with a Wireless Charging Tray installed may experience operation issues with ComfortAccess or remote functions.
B6404222024-03-02. Service bulletin. An interference noise (groaning noise) can be heard from within the heating and air-conditioning unit in thecenter of the instrument panel. The groaning noise always occurs when either a ventilation flap, air stratification flap or the recirculated airflap moves to a different position. Due to the complex design of the heating and air-conditioning unit, the kinematics causing it (top or bottom,left or right) may not be able to be precisely located. Depending on the vehicle model, the number of servomotors (and the associated kinematics unit) varies.Various models use either 2 or 3 servomotors.
B5108192024-02-01. Service bulletin. The basic conditions for initializing the power windows are not met.
B6105242024-02-01. Service bulletin. The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 â“ âHU-H: Resetâ will be stored in the HU-H3.
B6113052024-02-01. Service bulletin. The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.
B5217232024-02-01. Service bulletin. Customer states one of the front seats is inoperative. The seat heater and power supply are inoperative. During the vehicle test, the seat module does not respond. The power supply fuse for the seat module isfound to have blown.
B6308212023-07-24. Service bulletin. Headlight check control (CC) message 128 "High beam headlight failure" is displayed. The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of permitted short circuit cycles exceeded