# Service bulletin B370124

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11005226
- Published by NHTSA: 2024\-07\-25
- Manufacturer's number: B370124
- Manufacturer's date: 2024\-07\-13
- NHTSA component: POWER TRAIN

## NHTSA's summary

While driving at low speeds \(15\-40 mph\) on flat road surfaces, a knocking noise from the front axle may beheard during steering wheel movements.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11005226-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11005226-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Transmission and driveline

## Vehicles listed

- 2023 to 2024 BMW 740I
- 2024 to 2025 BMW I5
- 2023 to 2024 BMW I7
- 2023 to 2024 BMW XM

## Other bulletins for the same vehicles and component

- [B330124](/bulletins/11034454.md), 2026-07-03, Service bulletin: POWER TRAIN. The vehicle will no longer move when put into gear. There may also be loud noise coming from the HEAT\*\(electric drivetrain\)/Rear axles.
- [B120523](/bulletins/11030059.md), 2026-03-13, Service bulletin: POWER TRAIN. The customer states there is a Drivetrain Malfunction message displayed in the instrument cluster. In addition, the following fault memory entries are saved in the CCU \(Combined Charging Unit\) 0317F2 \- High\-voltage system, insulation fault detected: when switch contactors are closed. 0317F1 \- High\-voltage system, insulation resistance below warning threshold: when switch contactors are closed. The fault memory entries \(isolation faults\) can occur both individually and in combination and must be traced back to the eDrive motor based on the ISTA test procedure. If ISTA test procedure lists possible cause of fault as; A metal chip is found behind the brush module \(between the brush module and the end shield of the electrical machine\). Repair required. Refer to service solution no. 20000794435083 in Aftersales Information Research \(AIR\). Follow information in the Procedure section below.
- [InVeh\-InApp\-Comm](/bulletins/11029009.md), 2026-02-25, Over\-the\-air update: POWER TRAIN. A manufacturing defect in a bearing of the electronic drive unit could result in bearing damage. This is caused by an unusual acoustic signal in the area of the drive unit. The bearing could fail completely at a later stage, which will be displayed to you by means of a red Check Control message. In this case, the driver is asked to call BMW Roadside Assistance.
- [B270220](/bulletins/11019579.md), 2025-06-17, Service bulletin: POWER TRAIN. There is a jerking or shuddering during either or both of the following: Cornering or accelerating from low speeds Driving with low to medium loads
- [B270220](/bulletins/11006766.md), 2024-09-02, Service bulletin: POWER TRAIN. There is a jerking or shuddering during either or both of the following: Cornering or accelerating from low speeds Driving with low to medium loads There are no warning lights or Check Control messages.
- [B330124](/bulletins/11005225.md), 2024-07-25, Service bulletin: POWER TRAIN. The vehicle will no longer move when put into gear. There may also be loud noise coming from the HEAT\*\(electric drivetrain\)/Rear axles. \*German acronym for Highly integrated electric drivetrain topology\- Hochintegrierte Elektrifizierte Antriebs\-Topologie
- [B270220](/bulletins/11002858.md), 2024-07-02, Service bulletin: POWER TRAIN. There is a jerking or shuddering during either or both of the following: Cornering or accelerating from low speeds Driving with low to medium loads There are no warning lights or Check Control messages.
- [B270220](/bulletins/11000500.md), 2024-05-29, Service bulletin: POWER TRAIN. There is a jerking or shuddering during either or both of the following: Cornering or accelerating from low speeds Driving with low to medium loads There are no warning lights or Check Control messages.
- [B120523](/bulletins/10250361.md), 2024-03-02, Service bulletin: POWER TRAIN. The customer states there is a Drivetrain Malfunction message displayed in the instrument cluster. In addition, the following fault memory entries are saved in the CCU \(Combined Charging Unit\) 0317F2 \- High\-voltage system, insulation fault detected: when switch contactors are closed. 0317F1 \- High\-voltage system, insulation resistance below warning threshold: when switch contactors are closed. The fault memory entries \(isolation faults\) can occur both individually and in combination and must be traced back to the eDrive motor based on the ISTA test procedure. If ISTA test procedure lists possible cause of fault as; A metal chip is found behind the brush module \(between the brush module and the end shield of the electrical machine\). Repair required. Refer to service solution no. 20000794435083 in Aftersales Information Research \(AIR\). Follow information in the Procedure section below.
- [MCAS4023](/bulletins/10242967.md), 2023-10-01, Service bulletin: POWER TRAIN:DRIVELINE:DRIVESHAFT. BMW AG has requested the inspection of all dealer stock of the following part number\(s\) listed below to ensure the spacer is conformed to drawing.

JSON: [/v1/bulletins/11005226](/v1/bulletins/11005226)

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